Leasing Consultant (Fort Knox)

WinnCompanies•Fort Knox, KY
•Onsite

About The Position

WinnCompanies is seeking a Leasing Consultant to join its military team at Fort Knox, Kentucky. The role provides customer service, manages the leasing process, and supports community occupancy objectives. As the primary contact for prospective residents, the Leasing Consultant creates a welcoming environment and guides prospects through a smooth leasing experience. Access to the federal facility requires a REAL ID-compliant driver's license or ID, effective May 7, 2025.

Requirements

  • High school diploma or GED equivalent.
  • Less than one year of relevant work experience.
  • One to two years of sales, customer service, or hospitality-related experience.
  • Ability to manage multiple assignments and tasks and work under pressure.
  • Strong verbal and written communication skills.
  • Experience using computer systems, including Microsoft Office Suite.
  • Current vehicle license in good standing and compliance with the Company Safe Vehicular Operations Policy driving-record standards.
  • REAL ID-compliant driver's license or ID to access the federal facility, effective May 7, 2025.

Nice To Haves

  • Associate’s degree.
  • National Apartment Leasing Professional (NALP) certification.
  • Property management experience.
  • Real estate certification.
  • Familiarity with property management platforms.
  • Knowledge of fair housing laws.
  • Bilingual capabilities.

Responsibilities

  • Process applications, verify documentation, and prepare lease files.
  • Enter and track information accurately in property management software.
  • Conduct in-person, virtual, and self-guided property tours, highlighting community features, amenities, and available homes.
  • Assess prospective residents’ needs and recommend appropriate floor plans and options.
  • Explain pricing, availability, lease terms, specials, and application requirements.
  • Guide prospects through the application, waitlist, and move-in processes while ensuring accuracy and compliance.
  • Keep rent-ready homes presentable, including their interiors and exteriors, with attention to the five senses.
  • Maintain the cleanliness and presentation of the leasing office, tour routes, and model units.
  • Follow Fair Housing laws, ADA regulations, company policies, and professionalism standards.
  • Participate in ongoing training to maintain compliance and improve performance.

Benefits

  • Generous paid time off, paid holidays, sick time, a floating holiday, and a day of service.
  • Medical, dental, and vision coverage, plus HSA, FSA, and dependent care savings options.
  • 401(k) with company match.
  • Company-paid life, AD&D, and long-term disability insurance.
  • Tuition reimbursement, professional development opportunities, and career growth resources.
  • Wellness programs and employee assistance resources.
  • Commuter benefits and employee discount programs.
  • Flexible work options for eligible positions.
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