Leasing Consultant

Venterra Realty • League City, TX

4d

About The Position

The Leasing Consultant drives revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents. The role reports to the Community Manager and is located at South Shore Lakes.

The consultant builds trust with customers, identifies their needs, and uses effective sales techniques to convert leads into leases. The role also supports rent growth, resident renewals, marketing initiatives, community events, and a seamless move-in experience. Multifamily experience is not required; training will be provided on the product, systems, market, and paperwork.

Applicants must be legally authorized to work in the United States at the time of application and throughout employment. Visa sponsorship is not provided. Venterra Realty is an equal opportunity employer, and accessibility accommodations are available during all stages of selection.

Requirements

• High school diploma or equivalent.
• Experience working directly with customers and building trust in person; hospitality, restaurant, retail, service, and care backgrounds are welcome.
• Comfort with selling, understanding customer needs, recommending suitable solutions, asking for the decision, and maintaining price rather than leading with concessions.
• Takes ownership and completes needed tasks without being asked.
• Able to track multiple prospects, priorities, and commitments reliably without reminders.
• Able to handle objections, enforce policies, and deliver a no while maintaining relationships.
• Receptive to coaching and able to apply feedback quickly.
• Comfortable with technology and quick to learn new tools, including CRM and leasing software, email, and text.
• Able to work weekends and a flexible schedule based on community needs.
• Legally authorized to work in the United States at the time of application and throughout employment; visa sponsorship is not provided.

Nice To Haves

• Multifamily experience is not required; customer-facing experience in hospitality, restaurant, retail, service, or care is welcome.

Responsibilities

• Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques.
• Promote premium units and other rentables, secure optimal lease terms, and minimize concessions to enable rent growth.
• Respond promptly to inquiries, follow up with leads, and maintain a strong pipeline using CRM tools.
• Increase renewal rates by fostering strong resident relationships and proactively addressing concerns.
• Monitor local rental trends, competitor pricing, new construction, and market demand, and contribute insights to sales strategies.
• Participate in marketing initiatives, resident events, and social media outreach to increase brand visibility and occupancy.
• Maintain tour routes and show units to create a positive impression for prospects.
• Deliver a seamless move-in experience that exceeds resident expectations.
• Provide exceptional customer service by engaging proactively with residents, addressing concerns professionally and empathetically, and fostering a welcoming community atmosphere.

Benefits

• Competitive base salary and performance bonus.
• Health benefits, including medical (PPO), dental, and vision.
• 401(k) matching.
• Paid vacation benefits.
• Employer-paid short- and long-term disability.
• Educational assistance or reimbursement.
• Eight paid hours per year of Volunteer Time Off.
• Access to employee discounts through BenefitHub.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED