Leasing Consultant, Multifamily

Cushman & Wakefield•Washington, DC

11d•$20 - $23

About The Position

As a Leasing Consultant, you work with the onsite management team to create positive first impressions for visitors, prospects, and residents. You manage your success by meeting leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. You tour the property and explain its amenities, grounds, local community, and apartment-home lifestyle; help prospects qualify by collecting information and initiating background checks; prepare apartments for move-in; and provide service that supports resident retention. You also organize office activities and rental paperwork and assist the leasing staff. Other duties may be assigned. The role operates in a professional office environment and routinely uses standard office equipment, including computers, phones, photocopiers, filing cabinets, and fax machines. It involves travel between properties and buildings in varying outdoor weather conditions, with travel of up to 25% of the time. The position requires standing and walking for extended periods, ascending and descending stairs, ladders, or step stools, regularly remaining stationary (sitting or standing) for 85% of the time, and operating office machinery. It may require exerting up to 25 pounds occasionally or frequently and up to 10 pounds of force constantly to move objects. The compensation range is $19.55–$23.00. Actual compensation may depend on factors such as work location, experience, qualifications, job type, and collective bargaining coverage. The company will not pay less than minimum wage for this role.

Requirements

High school diploma, GED, trade, technical, or vocational school.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Courtesy and professionalism.
Strong organization and ability to meet deadlines.
Ability to follow company policies and procedures.
Professionalism and ability to work as a team player.

Responsibilities

Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
Promote the community and apartment-home lifestyle to drive leasing.
Collect information and initiate background checks to help prospects qualify for an apartment home.
Ensure apartments are prepared for move-in.
Provide resident service that exceeds expectations and supports resident retention.
Organize office activities and coordinate rental paperwork.
Assist the leasing activities of the leasing staff.
Perform other duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
Early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid or unpaid time away from work.
Competitive pay.