Leasing Consultant

BH Management Services, LLC•Birmingham, AL

4d•$22 - $24

About The Position

The Leasing Consultant responds to inquiries and leads from prospective clients to identify potential renters, market and lease apartments, and renew leases in accordance with Company standards and Fair Housing guidelines. The role provides excellent customer service and represents the company professionally and courteously, while supporting the property's daily marketing, administrative, and financial operations under the direction of the Community Manager. The position involves maintaining knowledge of the community, local competitors, specials, floor plans, leasing procedures, documents, and current incentives. It also includes showing apartments and shared amenities, processing applications and lease documents, tracking prospect communications in property management software, supporting move-in and move-out inspections, and helping ensure community policies are followed.

Requirements

Previous experience in a customer-facing or customer service role.
Demonstrated sales and closing skills.
Excellent organizational and communication skills.
Ability to work with a diverse group of people.
Where required by law, a state leasing license or the ability to obtain required license(s) within the timeframe required by law.

Responsibilities

Support the property's daily marketing, administrative, and financial operations under the direction of the Community Manager.
Maintain a strong understanding of the community and local market competitors' specials and floor plans.
Maintain comprehensive working knowledge of leasing units and related documents in accordance with Company standards and Fair Housing guidelines.
Process lease application paperwork for Community Manager approval and prepare new lease contracts.
Inspect target and show units before greeting and touring prospects, including vacant or model units and common or amenity areas.
Inspect pre-leased apartments before move-in and promptly communicate concerns to the Service Manager or Community Manager.
Understand, use, and promote third-party online leasing programs appropriately.
Log prospect information and notifications accurately and promptly in the Property Management software.
Check, respond to, and document community and individual emails, voicemails, and text messages.
Stay up to date with promotion and leasing incentives.
Help complete the Move Out Vacant Inspection Checklist accurately and within Company deadlines.
Post notices to vacate and other community communications, if applicable.
Assist with daily community inspections to ensure policies are followed and address issues, if applicable.
Perform other duties as assigned.