Leasing Consultant

Coastal Ridge • Westerville, OH

9d

About The Position

The Leasing Consultant supports leasing efforts and day-to-day resident interactions at The Woods at Perry Lane in Westerville. The role creates positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position reporting to the Property Manager.

The community offers apartment homes with spacious layouts and features such as 9-foot ceilings, along with a pool, fitness center, and tree-lined neighborhood. The role also contributes to community marketing, outreach, and resident events while providing customer service and assisting residents with their day-to-day needs.

Requirements

• High school diploma or equivalent.
• Willingness to obtain licenses and certifications required by applicable state or local jurisdictions.
• Strong computer literacy and ability to learn new systems quickly.
• Ability to participate in emergency duties as needed.

Nice To Haves

• Previous leasing and sales experience.
• Experience in multifamily or student housing.
• Familiarity with property management software such as Entrata, OneSite, or RealPage.
• Intermediate Microsoft Excel proficiency, including formulas, sorting, and filtering.

Responsibilities

• Contribute to individual and team leasing targets and work to meet or exceed goals.
• Greet prospective residents, build rapport, and create positive first impressions.
• Tour prospective residents through the property, highlighting features and benefits in a way that addresses their needs.
• Address objections, explain benefits, and secure leasing commitments.
• Respond to leasing inquiries by phone, email, or in person within 24 hours.
• Enter and maintain accurate lead information in Entrata and follow up with prospects by calls, emails, or letters.
• Monitor site leasing trends, traffic patterns, and product availability to guide prospects toward leasing decisions.
• Maintain the office, model units, clubhouse, and common areas along tour routes; report issues to the appropriate team member.
• Participate in community marketing, outreach, and resident event planning and execution.
• Guide prospects through the application process, follow screening procedures, and ensure lease execution is accurate.
• Collect move-in fees and properly handle paperwork and funds.
• Address resident inquiries, process service requests, and assist with day-to-day resident needs.
• Manage the community waitlist and communicate updates to prospects.
• Perform other duties as assigned.
• Participate in emergency duties as needed.

Benefits

• Eligible to participate in a variety of benefit programs designed to fit associates and their lifestyles; the posting does not specify individual benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED