Leasing Consultant
About The Position
Stoa Group is seeking a full-time Leasing Consultant for The Waters at Millerville, a luxury apartment community in Baton Rouge, Louisiana. The Leasing Consultant connects prospective residents with apartment homes, supports the resident experience from initial contact through move-in and beyond, and works with the property management team. The role combines leasing and sales, customer service, administrative operations, marketing, and community engagement. The successful candidate communicates effectively, stays organized while handling competing priorities, works independently and collaboratively, and has a positive, professional attitude. Some weekend work and flexible hours may be required to meet business needs. Stoa Group is a values-driven multifamily developer and manager established in 2017 and headquartered in Hammond, Louisiana. Its stated values are quality, schedule execution, and relationships.
Requirements
- Strong customer service and interpersonal skills.
- Excellent verbal and written communication abilities.
- Ability to multitask and manage competing priorities effectively.
- Strong organizational and time-management skills.
- Ability to work independently and as part of a team.
- Professional and positive attitude.
- Basic computer proficiency, including Microsoft Office applications.
- Ability to work some weekends and flexible hours as business needs require.
Nice To Haves
- Previous experience in leasing, sales, customer service, hospitality, or property management.
- Experience with property management software.
- Experience conducting tours, sales presentations, or resident engagement activities.
- Knowledge of Fair Housing regulations and leasing best practices.
Responsibilities
- Connect with prospective residents by phone, appointment, email, and follow-up outreach.
- Conduct community tours and present the property’s features, benefits, and value.
- Build rapport, identify housing needs, address objections, guide prospects through leasing, and convert leads into signed leases while supporting occupancy goals.
- Provide customer service and serve as a knowledgeable resource for current and prospective residents.
- Build relationships that support resident satisfaction and retention, and assist with resident questions, concerns, and leasing requests.
- Manage lease applications, confirm documentation is complete and accurate, verify applicant information, and communicate application results.
- Maintain accurate records of prospects, residents, rental activity, and inventory.
- Assist with lease renewals and resident retention programs.
- Support move-in and move-out inspections and documentation.
- Process and track service requests and follow up appropriately.
- Participate in outreach marketing and branding initiatives.
- Assist with social media, resident communications, and promotional activities as needed.
- Plan and facilitate resident events and community-building activities.
- Help foster a positive community culture that encourages resident engagement and retention.
Benefits
- Competitive compensation plus leasing commissions.
- Retirement plan with company match.
- Paid time off and paid holidays.
- 100% employer-paid health insurance for employees.
- Dental and vision insurance.
- Employee rental discount.
- Professional development opportunities.
- Career growth opportunities.
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What This Job Offers
Job Type
Full-time
Education Level
No Education Listed
