Leasing Consultant

Sares Regis Operating Company, L.P. • Thousand Oaks, CA

4d • Onsite

About The Position

SRG Residential is seeking an experienced sales and customer service professional to join The Knolls, a 544-unit apartment community in Thousand Oaks, California. The Leasing Consultant interviews prospective residents, determines their needs and qualifications, shows model apartments, explains available amenities and services and lease terms, verifies applications and lease paperwork, completes lease agreements, and collects deposits and application fees. The role also introduces residents to property procedures and supports positive resident relations to create a high-quality living experience.

The required schedule is Thursday through Monday, 9 a.m. to 6 p.m. The position offers $24.00 per hour. Regular full-time employees working 30–40 hours per week are eligible for medical, dental, vision, other voluntary benefits, and vacation accrual. Sick time accrues in accordance with law. Employment is contingent on successful completion of a background screen and drug test.

Requirements

• At least one year of demonstrated sales and customer service experience.
• High school diploma or GED; alternatively, one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Ability to effectively present information and respond to questions from employees, managers, clients, customers, and the general public.
• Effective listening and communication skills and the ability to work well on a team.
• Ability to work weekends.

Responsibilities

• Interview prospective residents, record information about their needs and qualifications, and enter information into a computer.
• Show prospective residents model apartments and explain room sizes and layouts, available facilities, nearby shopping centers and freeways, available services, and lease terms.
• Qualify prospective residents and verify applications, lease documents, and related paperwork; update records as needed.
• Complete lease forms or agreements and collect rental deposits and application fees.
• Introduce residents to apartment and property procedures.
• Promote positive, proactive resident relations and a high-quality living experience.

Benefits

• 401(k) match
• Rental incentive and renewal compensation
• Bonuses
• Rental discounts depending on location
• Medical, dental, vision, and other voluntary benefits for eligible regular full-time employees working 30–40 hours per week
• Vacation accrual for eligible regular full-time employees working 30–40 hours per week
• Sick time accrual in accordance with law

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED