Leasing Consultant, Soll

Indigo Living•Des Moines, IA

26d

About The Position

The Leasing Consultant helps prospective residents discover and lease a community while supporting the experience and retention of current residents. The role includes welcoming future residents, creating engaging community marketing content, conducting virtual tours, answering questions about amenities, and hosting community events. The consultant also collaborates with the marketing team on fresh promotional ideas. This role calls for strong communication, sales ability, curiosity, attention to detail, flexibility, and at least two years of experience helping customers.

Requirements

At least two years of experience helping customers.
Strong communication skills across channels such as phone, email, chat, and Facebook.
Ability to explain complex or intimidating matters in a simple way.
Sales ability and resilience in the face of rejection.
Creativity and an ability to find solutions to problems.
Curiosity and a drive to identify the root of a problem by asking questions.
Attention to detail and commitment to doing work well.
Flexibility and willingness to learn and adapt to change.

Responsibilities

Create a welcoming first impression for prospective residents and help the community feel like home.
Publish engaging social media content, including Facebook posts, to attract prospective residents.
Conduct virtual tours for prospective residents who cannot visit in person.
Host community events that help current residents feel a sense of belonging and encourage them to stay.
Respond to prospective residents’ questions about community amenities.
Brainstorm community marketing ideas with the marketing team.