Leasing Consultant

Berkshire Group, LLC•Riverpoint, WA
•$43,680 - $49,920

About The Position

Berkshire Residential Investments is seeking a Leasing Consultant, also described as a Sales & Resident Experience Consultant, to help drive property success and provide an exceptional experience for prospective and existing residents. The role involves creating a professional, friendly atmosphere, presenting the property through tours and model units, supporting leasing sales, and contributing to resident satisfaction and property marketing. The position calls for an enthusiastic, adaptable, people-oriented individual with strong customer service and administrative skills.

Requirements

  • At least two years of transferable customer service experience.
  • Ability to adapt to new technologies.
  • Proficiency in writing, speaking, and understanding English.
  • Strong administrative skills and attention to detail.
  • Ability to meet an expected minimum 20% closing ratio.

Responsibilities

  • Maintain a professional and friendly atmosphere in the leasing office and other areas where prospective and existing residents gather.
  • Keep tour routes and model units in excellent condition for tours and presentations.
  • Maintain awareness of local market conditions and trends.
  • Contribute ideas to the Property Manager for property marketing and improving resident satisfaction.
  • Communicate professionally with residents, both verbally and in writing.
  • Provide excellent customer service to prospective residents, existing residents, and team members.
  • Achieve a closing ratio of at least 20%.

Benefits

  • Three weeks of vacation
  • Personal development plans
  • Insurance
  • 25% rent discount
  • Retirement benefits
  • Health care benefits
  • Paid time off, including sick leave, parental leave, vacation leave, and PTO
  • Bonuses
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