Leasing Consultant

NP Dodge Company•Omaha, NE

About The Position

NP Dodge Management Company manages multifamily and commercial real estate, representing more than 4,500 multifamily homes and 3.5 million square feet of medical, office, retail, and storage facilities across Nebraska and Iowa. The company describes its approach as combining customer service with current technology. The Part-Time Leasing Consultant maintains property occupancy through sales and customer service that attract and retain residents. The role builds rapport with prospective residents, understands their needs, and matches them with an appropriate housing option. It also supports property operations through leasing, resident communication, administrative work, and compliance with company procedures and applicable laws. The posting advertises boosted weekend pay, move-in and lease-renewal commissions, opportunities for upward mobility, and a 90-day pay review.

Requirements

High school diploma or equivalent.
Prior customer service, sales, or leasing experience.
Proficiency with Microsoft Office, including Outlook, Excel, Word, and PowerPoint.
Ability to complete Fair Housing training within 30 days of employment.
Strong customer service and sales skills.
Excellent communication and interpersonal skills.
Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
Valid driver’s license and reliable transportation for travel between properties, applicable to multi-site properties or portfolios.

Responsibilities

Demonstrate company core values.
Assess property and apartment readiness at the start of each day and submit service requests as needed.
Handle a high volume of calls and office traffic while providing customer service to prospective residents, current residents, vendors, and contractors; maintain records in property management software.
Communicate respectfully and professionally with coworkers, residents, and site visitors.
Manage guest cards and follow-up communications with prospective residents.
Conduct professional, engaging property and apartment tours tailored to prospective residents’ needs and requests.
Complete lease applications and verification processes according to company procedures.
Handle rent payments, deposits, and fee calculations according to company procedures.
Prepare leasing and move-in packets.
Maintain an efficient move-in schedule and inspect move-outs and vacant units to minimize rent loss.
Complete lease renewals and monitor lease expirations.
Assist with training other leasing specialists.
Address resident concerns respectfully and promptly, submit service orders, and escalate issues to the Property Manager as needed.
Manage corporate apartment and clubhouse rental processes.
Perform administrative duties, including key and garage log management, file maintenance, distributing newsletters and flyers, preparing and distributing weekly reports, and completing daily office opening and closing procedures.
Assist the Property Manager with property events, marketing campaigns, and postings.
Conduct business in accordance with company policies and procedures, Fair Housing Laws, the Fair Credit Reporting Act, and other laws pertaining to apartments.
Maintain reliable attendance and punctuality and interact well with others.
Perform other duties as assigned.