Leasing Consultant (Lakeside Drive)

Mark Taylor Residential • Tempe, AZ

3d

About The Position

Mark-Taylor is hiring a Leasing Consultant at Lakeside Drive in Tempe, Arizona. The role represents Mark-Taylor at an apartment community and delivers exceptional customer service to current and prospective residents. The anticipated base pay is $21.00 per hour, with eligibility for bonuses based on achievement of operational metrics.

The Leasing Consultant welcomes residents and prospective residents, conducts community tours, supports prospects through the application process, and creates positive experiences across in-person, telephone, and email communications. The role also maintains resident files, accepts rental payments, manages apartment availability and pricing, and helps uphold the property’s brand standards and community culture.

Requirements

• At least one year of sales or customer service experience.
• Ability to resolve conflict and provide a high level of customer care.
• Excellent verbal and written communication skills.
• Time-management and organizational skills.
• Goal-oriented, self-starter work ethic.
• Proficiency with Microsoft Office Suite.
• Basic understanding of written and spoken English.
• Employees must undergo pre-employment screening, including drug testing.

Nice To Haves

• Associate’s and/or bachelor’s degree preferred.

Responsibilities

• Welcome prospective and current residents and provide an exceptional experience.
• Conduct detailed, informative tours for prospective residents.
• Guide prospective residents through the complete application process and follow up regarding their application status.
• Create positive experiences for current and future residents through email, telephone, in-person, and other communication channels.
• Maintain resident files and accept rental payments.
• Actively manage apartment availability and pricing.
• Take ownership of the property and uphold Mark-Taylor’s standards for curb appeal, attention to detail, resident experience, and community culture.

Benefits

• Employee rent discounts, subject to availability at each community.
• Access to Mark-Taylor amenities.
• Employee appreciation events.
• Opportunities for career growth.
• 401(k) with company match.
• Paid time off, sick time, holidays, and volunteer time.
• Comprehensive medical, dental, and vision benefits.
• Bonuses based on achievement of operational metrics.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed