Leasing Consultant

Eagle Rock Properties•Nashua, NH

19d

About The Position

The Leasing Consultant is an entry-level role responsible for maximizing property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention, and providing or coordinating exceptional customer service. The position works under the direction of the Community Manager. Eagle Rock Properties is willing to train the right candidate.

Requirements

1–2 years of high-quality customer service experience.
Strong communication and marketing skills.
Professional and positive attitude.
Proficiency in Microsoft Office Suite and Outlook.
Must be able to work weekends.
Must have a reliable way to get to work.

Nice To Haves

Prior leasing and lease-up experience.
College degree.

Responsibilities

Greet prospective residents and provide property tours.
Process lease applications and qualify residents.
Coordinate with the marketing team to place online advertisements and ensure signage is correctly positioned.
Support the Community Manager with general office maintenance, including answering phones and performing administrative tasks.
Maintain an up-to-date market study of primary competitors.
Provide high-quality customer service to residents and prospective residents.
Showcase the features and benefits of the apartments and communities.
Identify strengths and weaknesses of alternative sales approaches, overcome objections, and create excitement.
Accurately prepare lease-related documents.
Follow up consistently and promptly on calls, emails, and site visits.