Leasing Consultant, Multifamily

Cushman & Wakefield•San Jose, CA

6d•$20 - $24•Onsite

About The Position

The Leasing Consultant works with the onsite management team to create a positive first impression for visitors, prospects, and residents. The role involves achieving leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The Leasing Consultant tours the property with prospects, promotes the community and apartment-home lifestyle, assists with the application and qualification process, prepares apartments for move-in, supports resident retention, and coordinates rental paperwork and office activities.

Requirements

High school diploma, GED, or completion of trade, technical, or vocational school.
At least 1 year of related experience.
Effective communication and customer service skills.
Basic computer skills in a Windows environment.
Courtesy and professionalism.
Strong organization and ability to meet deadlines.
Ability to follow company policies and procedures.
Ability to work professionally as part of a team.

Responsibilities

Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
Promote the community and apartment-home lifestyle to drive leasing.
Collect information from prospects and initiate background checks to assist with apartment qualification.
Ensure apartments are prepared for move-in.
Provide service to residents, exceed their expectations, and support resident retention.
Organize and plan office activities and coordinate paperwork related to apartment rentals.
Assist the leasing activities of the leasing staff.
Perform other duties as assigned.

Benefits

120 hours of paid time off annually, prorated upon hire.
40 hours of sick time annually, prorated upon hire.
Two volunteer days annually.
12 or more company holidays annually.
Paid parental leave.
Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance, pre-tax spending accounts, and early access to pay.
Company discounts program.
Personal and professional development resources, including LinkedIn Learning.
Employee Assistance Program and counseling services.
Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life and disability insurance, and paid and unpaid time away from work.