Leasing Consultant

Lifestyle Communities•Germantown, TN

About The Position

The Leasing Consultant is responsible for all aspects of leasing production and sales at an assigned apartment community. The role provides prospective residents with information about the community, model homes, and the resident living experience; conducts luxury apartment home tours; and helps close sales of available units to support site revenue. The Leasing Consultant assists with new lease applications and related processes, coordinates lease renewals, responds to resident questions and concerns, and supports customer service efforts. The position also helps maintain the community’s appearance, including tour paths, grounds, and site cleanliness.

Requirements

  • High school degree or equivalent.
  • Proven customer service skills.
  • Strong teamwork, interpersonal, communication, and problem-solving skills.
  • Ability to learn fair housing regulations.
  • Ability to work weekends and holidays as needed.

Nice To Haves

  • Bachelor’s degree in business or a related discipline.
  • Previous work experience in residential property management, sales, or customer service.

Responsibilities

  • Provide prospective residents with information about the community, model home choices, and the resident living experience.
  • Bring sales-focused energy to leasing and effectively close sales of available units to positively impact site revenue.
  • Conduct tours of luxury apartment homes for prospective residents.
  • Assist with new lease applications and related processes.
  • Coordinate the lease renewal process for current residents.
  • Follow up on resident questions and concerns and support customer service efforts at the community.
  • Help maintain the community’s aesthetics by maintaining tour paths and assisting with grounds upkeep and site cleanliness.
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