Leasing Consultant

Titan Corp US•Chamblee, GA

21d

About The Position

The Leasing Consultant leases apartments, retains residents through customer service, and handles administrative and financial responsibilities for an assigned community. The role includes leasing apartments to qualified prospects, processing applications and lease files, supporting move-ins and renewals, conducting property inspections, maintaining office and security procedures, and responding to resident needs.

Responsibilities

Follow daily leasing procedures and manage apartment availability guidelines.
Review leasing follow-up weekly.
Answer prospect calls professionally, encourage prospects to visit, check answering-service messages, and follow up as needed.
Inspect the property daily—including the office, models, compactor, vacant units, and amenity areas—for cleanliness and appearance; perform related cleanup and apartment-ready cleaning as needed.
Lease apartments to qualified prospects and schedule move-ins to minimize rent loss.
Escort prospective residents to apartment homes and amenity areas, walking or driving a golf cart with them.
Prepare lease paperwork, verify applications, process files promptly through calls and correspondence, submit files to the manager for approval, and prepare files for move-in.
Submit weekly traffic and phone recaps to the Community Director.
Contact each visitor within 24 hours by phone and send a personal note or email to arrive within seven days of the visit.
Complete other projects or assignments from the Community Director or Regional Director.
Conduct move-in, move-out, and turnkey inspections and follow up on concerns.
Maintain key-closet procedures to control access and protect property security.
Receive and acknowledge resident notices and prepare files.
Follow the dress code and ensure the Leasing Team follows the policy and uniform schedule.
Assist with lease renewals by preparing renewal printouts for Community Director approval, contacting residents by phone before 75 days ahead of the end of their initial term, sending letters when residents cannot be reached by phone, typing new leases, and following up on promises made during renewals.
Assemble move-in packages and keep filing current.
Operate the office alarm system when opening and closing the office.
Provide new residents with a thorough move-in presentation.
Calculate daily rent, prorated charges, late fees, and percentages.
Write up maintenance requests upon receipt.