Leasing Consultant

Griffis Residential•Austin, TX
•$20 - $22•Onsite

About The Position

Griffis Residential is seeking a Leasing Consultant to support its apartment community and provide prospective and current residents with exceptional customer service. The Leasing Consultant welcomes prospective residents, showcases community features and amenities, conducts apartment tours, explains leasing terms, and helps match applicants with suitable homes. The role also supports leasing and resident processes, collaborates with maintenance, and contributes to marketing efforts. The position requires at least one year of relevant experience in onsite leasing, multifamily housing, hospitality, sales, or a similar industry. A high school diploma or equivalent is required. Flexibility to work weekends and occasional evenings is also required.

Requirements

  • High school diploma or equivalent.
  • At least one year of experience as an onsite Leasing Consultant or in multifamily housing, hospitality, sales, or a similar industry.
  • Exceptional interpersonal and communication skills.
  • Strong customer service orientation and a genuine desire to help others.
  • Ability to multitask and thrive in a fast-paced environment.
  • Detail-oriented approach and excellent organizational skills.
  • Flexibility to work weekends and occasional evenings.

Nice To Haves

  • Bachelor’s degree from a four-year college or university or NALP certification.
  • Knowledge of leasing practices and Fair Housing regulations.

Responsibilities

  • Engage with prospective residents and showcase community features and amenities.
  • Conduct tours of available apartments and provide accurate information about leasing terms.
  • Respond to inquiries by phone, email, and in person with timely, professional communication.
  • Qualify potential residents by assessing their needs and matching them with an appropriate living space.
  • Assist with lease preparation, renewals, and move-in and move-out procedures.
  • Collaborate with the maintenance team to ensure prompt resolution of resident concerns.
  • Support marketing efforts to attract new residents and promote community features.

Benefits

  • 50% rental discount.
  • Onsite Associate Bonus Program, including quarterly bonuses of up to $2,000 per year based on online reputation, a retention bonus program, and occupancy bonuses starting at $175 per lease.
  • 11 paid holidays per year, including floating holidays.
  • Up to 16 hours of volunteer time off.
  • At least 120 hours (three weeks) of paid time off accrual starting immediately for new hires.
  • 401(k) retirement savings plan with company match up to 4%.
  • Medical insurance options.
  • Dental insurance.
  • Vision insurance.
  • Flexible Spending Accounts and Health Savings Accounts.
  • Company-paid Basic Life/AD&D insurance for the Associate.
  • Voluntary Life/AD&D insurance for the Associate, spouse, and children.
  • Company-paid short- and long-term disability program.
  • Group accident insurance, critical illness insurance, and hospital care plan.
  • Employee Assistance Program.
  • Paid New Parent Leave: up to six weeks of full wage replacement for primary caregivers and two weeks for secondary caregivers.
  • Tuition reimbursement up to $5,250 per year.
  • Associate Referral Award Program of $1,000.
  • PTO Donation Program.
  • PTO Exchange for Student Loan Repayment Program.
  • Wellness Program with reimbursement for fitness and mindfulness memberships or subscriptions.
  • Associate discount program for travel, hotels, cell phones, pet insurance, and everyday items.
  • Associate Recognition Programs.
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