Leasing Consultant, Multifamily
About The Position
The Leasing Consultant plays an important role on the onsite management team, creating positive first impressions and lasting relationships with visitors, prospective residents, and current residents. The role manages personal leasing success by attaining goals such as occupancy and rent growth and building rapport with prospects and residents. The Leasing Consultant generates interest in the community by touring the property and explaining its amenities, grounds, and surrounding area; highlights the community and apartment-home lifestyle to support leasing; collects information and initiates background checks to help prospects qualify; and ensures apartments are ready for move-in. The role also provides service intended to exceed resident expectations and support retention, while organizing office activities and rental paperwork. Other duties may be assigned.
Requirements
- High school diploma, GED, or trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism.
- Strong organization and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Professional and team-oriented approach.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Promote the community and apartment-home lifestyle to support leasing.
- Collect appropriate information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide excellent resident service and support resident retention.
- Perform office activities and coordinate rental paperwork using attention to detail, planning, and organizational skills.
- Assist the leasing activities of the leasing staff.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance, plus supplementary benefit options.
- Pet insurance.
- Pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, and disability insurance programs.
- Paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
