LEASING CONSULTANT
Gene B. Glick Company, Inc.•Indianapolis, IN
About The Position
The Leasing Consultant is responsible for implementing apartment leasing at the Ashton Pointe apartment community. This customer service-focused role involves responding to prospective residents, showing apartments and community amenities, explaining occupancy terms, completing leasing and move-in processes, and supporting property marketing and resident retention. The position must be carried out in accordance with applicable HUD regulations and Fair Housing requirements.
Requirements
- High school diploma or an equivalent combination of education, training, or experience.
- Prior experience in a customer service environment.
- Must have and maintain a valid driver’s license in the state of residence.
- Able to work a varied schedule, including weekends.
- Effective verbal and written communication skills.
- Able to read and comprehend English.
Responsibilities
- Promptly respond to telephone and email inquiries and seek to schedule community tours for prospective residents.
- Greet prospective residents; tour model or vacant apartments; demonstrate apartment features and amenities; explain occupancy terms; and provide information about local areas.
- Close leasing opportunities and obtain a holding deposit, if applicable, and an application for an apartment or waiting list.
- Follow up promptly with prospective residents who have not leased to continue the sales process.
- Determine and certify prospective residents’ eligibility in accordance with government regulations and Company procedures.
- Process applications, prepare move-in paperwork, and conduct move-ins with new residents.
- Assist the Property Manager with advertising and promotions focused on prospective residents and resident retention.
- Conduct regular marketing surveys of competitors in the surrounding marketplace.
- Make marketing recommendations based on analysis of marketing surveys.
- Complete and submit reports promptly to the appropriate person.
- Conduct all activities in accordance with applicable HUD regulations and Fair Housing requirements.
Benefits
- Vacation/paid time off
- Paid holidays
- Medical insurance
- Dental insurance
- Vision insurance
- Apartment discount
- 401(k) plan with generous matching
- Opportunity for advancement
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
