Leasing Consultant (Tax Credit Exp Required) - Ekos Cadenza I & II - Naples, FL

Bryten•Naples, FL

14d•$20 - $20•Onsite

About The Position

The Leasing Consultant at Ekos Cadenza I & II is the welcoming face of the community, creating positive experiences for prospective and current residents while supporting property operations and leasing goals. The role guides prospective residents from initial inquiry through application, approval, and move-in; assists with affordable housing compliance; and helps build resident relationships and retention. The position requires on-site work as scheduled. Property assignment, work location, schedule, and hours may be modified or reassigned based on business needs, operational requirements, or owner/client requests.

Requirements

At least 1 year of Tax Credit/LIHTC or Affordable Housing experience.
Working knowledge of HUD rules and regulations and low-income housing program policies and procedures.
Experience assisting with recertifications, move-in files, compliance documentation, and affordable housing requirements.
Friendly, enthusiastic, customer-focused approach.
Strong communication and interpersonal skills, including the ability to build rapport and establish trust.
Ability to overcome objections, identify resident needs, and support leasing goals.
Excellent organization, attention to detail, and follow-through.
Strong time management and ability to manage multiple priorities in a fast-paced environment.
Professional written and verbal communication skills.
High school diploma or GED.
Proficiency with Microsoft Office, including Outlook, Teams, Word, and Excel.
Basic math and financial comprehension skills.
Valid driver’s license, current automobile insurance, and reliable transportation.

Nice To Haves

Previous leasing, property management, or related customer service experience.
College degree.
Experience with Yardi, ResMan, On-Site, or other property management software.
Bilingual skills.

Responsibilities

Welcome and engage prospective residents, current residents, and guests in person, by phone, and through electronic communication.
Conduct community tours and showcase apartment homes, amenities, and community features.
Guide prospective residents through the leasing process from initial inquiry to application, approval, and move-in.
Assist with property operations in compliance with Affordable Housing, HUD/Section 8, and LIHTC regulations, including documentation and reporting.
Assist with move-ins, recertifications, and resident files to maintain compliance with funding and program requirements.
Process rental applications, lease renewals, and related documentation accurately and efficiently.
Respond professionally and promptly to resident questions, concerns, and service requests.
Build resident relationships and support retention through customer service and community engagement.
Maintain accurate, organized, and current resident files and leasing records.
Partner with maintenance and property team members to help maintain a clean, welcoming, well-presented community.
Support marketing, outreach, and occupancy initiatives.
Follow Fair Housing requirements, company policies, and applicable laws and regulations.
Help create a positive, inclusive, and welcoming environment for residents.
Perform other duties as assigned.

Benefits

Comprehensive medical plans with flexible coverage options for employees and their families.
Dental and vision insurance options.
Health Savings Account (HSA) with employer contributions.
401(k) with company match.
Life and disability insurance options.
Vacation time accruing from Day 1.
Paid holidays and floating holidays.
Wellness programs.
Professional development and education opportunities.
Additional supplemental benefits.