Leasing Consultant, Multifamily
About The Position
The Leasing Consultant works with the onsite management team to create positive first impressions and lasting relationships with visitors, prospects, and residents. The role is responsible for meeting leasing goals, including occupancy and rent growth, while building rapport with prospects and residents and supporting the leasing activities of the team. The position involves touring the property with prospective residents, explaining community amenities and the surrounding area, highlighting the community and apartment-home lifestyle, and helping prospects qualify by collecting information and initiating background checks. The Leasing Consultant also ensures apartments are ready for move-in, provides service intended to exceed residents’ expectations and support retention, and handles office activities and rental paperwork. The role operates in a professional office environment and routinely uses standard office equipment. It also involves travel between properties and buildings, including outdoors in varying weather conditions. Candidates should have a high school diploma, GED, trade, technical, or vocational school education and at least one year of related experience. The compensation range is $19.98–$23.50; the posting states the company will not pay less than minimum wage.
Requirements
- High school diploma, GED, trade, technical, or vocational school education.
- At least 1 year of related experience.
- Effective communication and customer service skills.
- Basic computer skills in a Windows environment.
- Courtesy and professionalism; ability to work as a team player.
- Strong organization and ability to meet deadlines.
- Ability to follow company policies and procedures.
- Ability to stand and walk for extended or continuous periods, ascend and descend staircases, ladders, and/or step stools, and travel outdoors between buildings in varying weather conditions.
- Ability to remain stationary (sitting or standing) for 85% of the time and regularly operate office machinery.
- Ability to travel up to 25% of the time.
- Ability to exert up to 25 pounds occasionally or frequently, and/or up to 10 pounds of force constantly to lift, carry, push, pull, or move objects.
Responsibilities
- Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
- Promote the community and apartment-home lifestyle to drive leasing.
- Collect appropriate information and initiate background checks to help prospects qualify for an apartment home.
- Ensure apartments are prepared for move-in.
- Provide service to residents that exceeds expectations and supports resident retention.
- Perform office activities and coordinate paperwork related to apartment-home rentals.
- Assist with the leasing activities of the leasing staff.
- Perform other duties as assigned.
Benefits
- 120 hours of paid time off annually, prorated upon hire.
- 40 hours of sick time annually, prorated upon hire.
- Two volunteer days annually.
- 12 or more company holidays annually.
- Paid parental leave.
- Medical, dental, vision, and life insurance.
- Supplementary benefit options, including pet insurance and pre-tax spending accounts.
- Early access to pay.
- Company discounts program.
- Personal and professional development resources, including LinkedIn Learning.
- Employee Assistance Program and counseling services.
- Eligible employees may enroll in flexible spending accounts, health savings accounts, retirement savings plans, disability insurance, and paid and unpaid time away from work.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
