Leasing Consultant

NATIONAL COMMUNITY RENAISSANCE•Rancho Cucamonga, CA

5d•$18 - $18•Onsite

About The Position

The Leasing Consultant successfully leases apartments and takes an active role in marketing the property and generating traffic. The position reports directly to the Community Manager and works closely with the Community Manager and Assistant Manager to facilitate leasing. The role also supports resident service, rent collection, deposit documentation, and the performance of management duties as needed. The position is full-time at Sunset Heights in Alta Loma, California, with an hourly salary range of $17.50 to $18.00. It is classified as non-exempt.

Requirements

At least one year of experience in a customer-service-related field.
Basic math skills.
High school education or equivalent.
Proficiency in spoken and written English.
Verbal and written communication skills.
Ability to relate to others beyond giving and receiving instructions.
Working knowledge of Microsoft Office, including Word, Outlook, and Excel.
Working knowledge of general office equipment.
Ability to work with and understand people of all ethnic and family backgrounds.

Nice To Haves

Encouraged to take the company-sponsored Tax Credit Specialist (TCS) certification class for professional development.

Responsibilities

Show rent-ready apartments and meet with prospective applicants.
Qualify prospective residents and verify applications.
Prepare lease documents and related paperwork.
Take a proactive role in shopping the competition and marketing the property.
Work with the Community Manager and Assistant Manager to facilitate leasing and assist with their duties.
Monitor and relay information about the property's general appearance and condition.
Prepare and maintain complete resident files; ensure applications are complete and processed promptly.
Keep the leasing area clean and record paperwork accurately.
Address resident concerns promptly and efficiently according to established procedures.
Assist with rent collection, preparation of receipts, and timely deposits with careful documentation.
Record daily traffic in the software program.
Follow up with prospective residents using Guest Cards or a thank-you response within 24 hours of their visit.
Maintain a work pace appropriate to the workload; stay organized and manage time effectively.
Perform complex or varied tasks and other duties as requested.
Attend company-sponsored team development events, which may occasionally require overnight stays away from home.