LEASING CONSULTANT

Kaftan Communities • Detroit, MI

23d • Hybrid

About The Position

This role is for a Leasing Consultant who will be the first face of the community and a key contributor to the resident experience. The position involves guiding prospective residents through the leasing process, ensuring the office and model units are show-ready, and supporting retention and community-building efforts. The goal is to help prospective residents find their perfect unit to call home within the company's communities. This position is split between Detroit and Southfield locations.

Requirements

• A passion for customer service and helping others.
• At least 2 years of leasing, sales, or customer service experience.
• A high school diploma or equivalent.
• Strong communication skills — both verbal and written.
• Comfort with tech tools like Microsoft Office and property software.
• A valid driver’s license and current insurance.

Nice To Haves

• A college degree is a plus.
• Yardi experience is a bonus.

Responsibilities

• Touring and leasing apartment homes to applicants.
• Managing inquiries, following up and helping to generate leads with warmth and professionalism.
• Preparing accurate lease documents and maintaining organized resident files.
• Supporting community engagement and helping residents feel welcome and valued.
• Collaborating with maintenance and office teams to uphold the property’s standards.
• Driving occupancy and resident satisfaction by being attentive and proactive.
• Keeping up with Kaftan’s commitment to excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED