Leasing Consultant - Bell Lancaster

Bell Partners Inc • Fort Worth, TX

4d

About The Position

The Leasing Consultant welcomes prospective residents to the community, coordinates tours, and responds to leasing inquiries. The role also interacts with current residents on day-to-day issues and coordinates renewals of existing leases. The Leasing Consultant serves as a central point of communication among community residents, management, and maintenance teams.

The position supports leasing and sales goals, ensures compliance with Fair Housing Standards, assists with marketing, coordinates application reviews, and prepares lease packets and resident files. It also involves following up with prospects and residents, documenting interactions, and providing timely responses to resident inquiries, complaints, and issues.

Requirements

• High school diploma or GED.
• At least 1 year of customer service experience; hospitality or apartment leasing experience is relevant.
• Understanding of and alignment with Bell Core Values.
• Demonstrated support of BAL strategic drivers.
• Ability to provide exceptional customer service.
• Ability to work on a team or in a team environment.
• Professional image.
• Resourceful and well-organized.
• Excellent oral and written communication skills.
• Strong working knowledge of MS Office Suite.
• Good decision-making skills and knowledge of how businesses work.
• Ability to walk, bend, reach, climb, and lift up to 30 lbs.
• Ability to work with mechanical and electrical equipment, as well as hazardous materials.
• Comfort with heights and moving heavy objects.

Responsibilities

• Serve as the welcoming first point of contact for residents, prospects, and visitors.
• Lease apartments and sell the property's products and services in accordance with budget.
• Ensure Fair Housing Standards are followed when working with prospects and residents.
• Follow up on leasing traffic entries and monitor traffic trends.
• Maintain thorough product knowledge of the property and major competitors.
• Assist with marketing activities to position Bell communities as communities of choice.
• Coordinate resident application reviews in accordance with Bell guidelines.
• Complete lease packets and resident files, including leases, addendums, and other forms.
• Maintain regular attendance and punctuality.
• Maintain proper documentation.
• Follow up with residents throughout the lease.
• Receive resident inquiries, complaints, and issues and provide timely follow-up.

Benefits

• Opportunities for career growth.
• Total rewards benefits package.
• Family health insurance.
• 401(k) match.
• Vacation, personal days, and sick time.
• Customized training programs.
• Associate referral bonus plan.
• Diverse, equitable, and inclusive work environment.
• A culture that empowers associates to make a difference.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED