Leasing Consultant

B.HOM Student Living • New York, NY

22d • $20 - $22 • Onsite

About The Position

The Leasing Consultant drives property occupancy and delivers a positive resident experience by leasing apartments, engaging prospective residents, and supporting current residents. The role provides a high-energy, sales-driven, customer-focused experience while contributing to leasing and occupancy goals. It is based onsite at Monarch Heights Apartments in New York, NY, and reports to the Community Manager (General Manager). The position is full-time, with a day shift that includes weekends and may require extended hours based on business needs and leasing activity.

Requirements

• Strong customer service and sales skills.
• Effective written and verbal communication skills.
• Basic to intermediate math skills.
• Comfort using computers and property management systems.
• Strong organization and attention to detail.
• Reliability, punctuality, and professionalism.
• Ability to walk the property and conduct tours regularly.
• Ability to frequently sit, stand, and move throughout the community.
• Ability to occasionally lift up to 25 pounds and assist with light physical tasks.
• Ability to inspect units and navigate stairs and multi-level buildings.
• Weekend and extended hours may be required based on business needs and leasing activity.

Nice To Haves

• High school diploma or equivalent.
• Previous leasing, sales, or customer service experience.
• Experience in student housing or multifamily housing.

Responsibilities

• Greet and engage prospective residents and provide a strong first impression.
• Conduct tours of model units, available apartments, and amenities.
• Convert leads into leases using effective closing techniques.
• Respond promptly to phone, email, and internet inquiries.
• Help prospects with online applications and the leasing process.
• Maintain strong closing ratios and contribute to occupancy goals.
• Deliver service aligned with the B.HOM playbook and build relationships with residents and prospects.
• Support resident retention through positive engagement and service.
• Use marketing strategies to drive property traffic and leasing activity.
• Maintain accurate prospect traffic and leasing data.
• Assist with market surveys and competitor analysis.
• Support resident events and community engagement initiatives.
• Prepare and audit lease files and documentation for accuracy.
• Collect deposits and move-in fees and comply with company policies and procedures.
• Assist with move-ins, move-outs, and unit inspections.
• Submit and track service requests as needed.
• Support unit readiness and the turn process between residents.
• Maintain the cleanliness and presentation of the office, model units, and common areas.

Benefits

• Competitive compensation and leasing bonuses.
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company match.
• 12 weeks of paid parental leave.
• Company-paid sabbatical leave.
• 13 company-paid holidays.
• Birthday holiday.
• Paid time off starting at 120 hours per year.
• Sick and safe time.
• Short-term and long-term disability insurance.
• Pet insurance options.
• Career growth opportunities within a rapidly growing organization.
• A people-first culture focused on development and success.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED