Leasing Consultant

West Shore•Waxhaw, NC

About The Position

Property Management is seeking a full-time Leasing Consultant for an apartment community. The role is responsible for all aspects of leasing production under the immediate supervision of the Property Manager. The company describes itself as growing and dynamic, with a promote-from-within culture, and provides training, coaching, and continued education to develop leasing consultants. The position is suited to polished, engaging, energetic salespeople with sales or customer service experience who can perform in a high-energy, upscale environment.

Requirements

  • Sales or customer service experience; examples include high-end retail, leasing, or hospitality.
  • Commitment to applying one's best effort in a high-energy, upscale environment.

Responsibilities

  • Meet, greet, and tour leasing prospects.
  • Achieve individual and community leasing targets and proactively communicate opportunities or threats to the Property Manager.
  • Respond quickly and effectively to online rental inquiries.
  • Maintain an in-depth understanding of site leasing trends, traffic patterns, and product availability.
  • Maintain leasing and sales models to high standards of cleanliness and maintenance, and communicate problems to the appropriate party.
  • Maintain the tour route to high standards of cleanliness and maintenance, and communicate problems to the appropriate party.
  • Close the leasing process by asking for the sale.
  • Ensure lead information is correct and complete in Resman and Knock.
  • Follow up with prospects by email, phone, or letter.
  • Manage the community waitlist and communicate changes to prospects.
  • Warm-call prospects as needed.
  • Ensure proper execution of screening procedures.
  • Ensure proper preparation and execution of lease agreements and move-in paperwork.
  • Ensure proper collection of funds and move-in-related fees.
  • Put out and bring in model-open signs daily and maintain their acceptable appearance.
  • Support customer service efforts at the community.
  • Complete other tasks as directed and assigned.

Benefits

  • Competitive hourly salary
  • Generous commission structure
  • Full medical and dental benefits
  • Paid holidays
  • Vacation time
  • Continued training
  • Advancement opportunities
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