Leasing Consultant

Venterra Realty•League City, TX

About The Position

The Leasing Consultant drives revenue growth by maximizing occupancy and delivering an exceptional experience to prospective and current residents. The role focuses on converting leads into leases, supporting rent growth, increasing renewals, and contributing to the community’s sales and marketing efforts. The Leasing Consultant reports to the Community Manager and is based at South Shore Lakes. The successful candidate has experience working directly with customers and building trust, is comfortable selling and following through on commitments, and can remain steady under pressure. Multifamily experience is not required; training will be provided on the product, systems, market, and paperwork. The role requires comfort with technology and a willingness to work weekends and a flexible schedule based on community needs. Venterra Realty is a developer, owner, and operator of multifamily apartments, with 90 mixed-use and multifamily communities across 22 major U.S. cities and approximately 950 team members. The company emphasizes service to residents, employees, and investors and is an equal opportunity employer. Accessibility accommodations are available during all stages of the selection process. Applicants must be legally authorized to work in the United States at the time of application and throughout employment; visa sponsorship is not provided.

Requirements

High school diploma or equivalent required.
Experience working directly with customers and building trust in person.
Comfortable selling and able to connect customer needs to suitable solutions, ask for a decision, and hold a price rather than lead with a concession.
Takes ownership and follows through on tasks and commitments without reminders.
Able to manage multiple prospects, priorities, and commitments reliably.
Able to handle objections, enforce policies, or deliver a refusal while maintaining relationships.
Receptive to coaching and able to apply feedback quickly.
Comfortable with technology and able to learn new tools; the role uses CRM, leasing software, email, and text daily.
Able to work weekends and a flexible schedule based on community needs.
Legally authorized to work in the United States at the time of application and throughout employment; visa sponsorship is not provided.

Nice To Haves

Experience in hospitality, restaurants, retail, service, or care is welcome.
Multifamily experience is not required.

Responsibilities

Achieve leasing goals by converting leads into leases through rapport-building and effective sales techniques.
Support rent growth by promoting premium units and other rentables, securing optimal lease terms, and minimizing concessions.
Respond promptly to inquiries, follow up on leads, and maintain a strong pipeline using CRM tools.
Increase renewal rates by fostering strong resident relationships and proactively addressing concerns.
Monitor local rental trends, competitor pricing, new construction, and market demand, and contribute insights to sales strategies.
Participate in marketing initiatives, resident events, and social media outreach to increase brand visibility and occupancy.
Maintain tour routes and show units to create a positive impression on prospective residents.
Deliver a seamless move-in experience that exceeds resident expectations.
Provide exceptional customer service by engaging proactively with residents, addressing concerns professionally and empathetically, and helping create a welcoming community atmosphere.