Leasing Consultant - Lux, Granite Peaks & Granite Ridge

Bader•Minneapolis, MN

55d•$20 - $21

About The Position

Bader is hiring a Leasing Consultant to work at Granite Peaks, Granite Ridge, and Lux. The role focuses on leasing apartments, providing customer service to prospects and residents, supporting resident retention, promoting the communities, and maintaining accurate leasing and property records. The position is full-time and benefit eligible, with a schedule of four weekdays and Saturdays. Compensation is $20–$21 per hour, commensurate with experience.

Requirements

Professional communication skills.
Customer service and relationship-building skills.
Sales, closing, and prospect follow-up skills.
Resident retention and marketing skills, including social media.
Problem-solving, organization, time management, and attention to detail.
Teamwork, collaboration, adaptability, and initiative.

Responsibilities

Respond promptly and professionally to telephone, email, website, social media, and walk-in inquiries.
Generate and follow up on leads to convert prospects into community tours and lease applications.
Conduct personalized apartment and community tours highlighting features, amenities, pricing, and availability.
Guide prospects through the application, screening, approval, and lease-signing process.
Maintain knowledge of current market conditions, competing communities, rental rates, and community amenities.
Achieve leasing, occupancy, and renewal goals established by management, and maintain leasing closing ratios that meet company expectations.
Deliver exceptional customer service to prospects, residents, guests, and vendors.
Foster positive resident relationships and support resident retention initiatives, including lease renewals and retention programs.
Address resident concerns, requests, and complaints professionally and promptly.
Support community events and resident engagement activities.
Promote the community through approved social media platforms, marketing campaigns, outreach, networking, and local marketing initiatives.
Prepare lease agreements and related documentation accurately and in a timely manner.
Maintain accurate resident, prospect, and property records in property management systems.
Process required reports, forms, and leasing documentation within established timelines.
Maintain model apartments, leasing office areas, and tour routes in a professional, market-ready condition.
Assist with resident communications, occupancy reporting, and other administrative duties as assigned.
Comply with Fair Housing laws, company policies, and regulatory requirements.
Operate within OSHA standards and company safety guidelines.
Promptly report unusual, unsafe, or extraordinary property or resident situations to management.
Maintain a professional appearance, attitude, and conduct; perform other duties as assigned.