Leasing Consultant

Eagle Rock Properties•Philadelphia, PA

21d

About The Position

The Leasing Consultant, under the direction of the Community Manager, helps maximize property occupancy by generating qualified traffic, networking within the local community, scheduling appointments, promoting resident retention, and providing or coordinating exceptional customer service. This is an entry-level position, and the company is willing to train the right candidate. Eagle Rock Properties is a full-service real estate firm headquartered in New York, with more than 275 professionals. It provides investment management, property management, and construction management services and specializes in rental apartment communities across the Northeast and Mid-Atlantic regions of the United States.

Requirements

1–2 years of high-quality customer service experience.
Strong communication and marketing skills.
Professional and positive attitude.
Proficiency in Microsoft Office Suite and Outlook.
Must be able to work weekends.
Must have a reliable way to get to work.

Nice To Haves

Prior leasing and lease-up experience preferred.
College degree preferred.

Responsibilities

Greet prospective residents and provide property tours.
Process lease applications and qualify residents.
Coordinate with the marketing team to place online advertisements and ensure signage is correctly positioned.
Support the Community Manager with general office maintenance by answering phones and performing other administrative tasks.
Maintain an up-to-date market study of primary competitors.
Provide high-quality customer service to residents and prospective residents.
Showcase apartment and community features and benefits effectively.
Identify strengths and weaknesses of alternative sales approaches, overcome objections, and create excitement.
Accurately prepare all lease-related documents.
Follow up consistently and promptly on calls, emails, and site visits.