Leasing Consultant, Meadowbrook Run (DC)

Enterprise Residential•Washington, DC

24d

About The Position

The Leasing Consultant markets and leases the property while helping ensure a safe and attractive living environment, high-quality service, resident satisfaction, operational efficiency, and strong financial results. The role carries out sales and marketing activities on and off site to achieve occupancy goals and recommends adjustments based on market conditions, competition, apartment turnovers, and other factors. It maintains awareness of competing properties and market trends. The position shows and leases apartments, qualifies prospective residents in compliance with program requirements and the Fair Housing Act, and manages lease renewals. It communicates with residents, associates, management, and guests, responds promptly and professionally to concerns, collects rent, manages delinquencies and collections, maintains accurate records, and prepares and distributes operational and financial reports. It also promotes resident services and community activities, attends required training, keeps the Property Manager informed of matters affecting operations, and may support other communities as assigned. Weekend hours may be required. The role has no supervisory responsibilities.

Requirements

High school diploma or G.E.D.
Ability to work in a fast-paced environment with strong organizational and follow-up skills and the ability to manage multiple priorities.
Strong verbal and written communication skills, including the ability to interact in English with diverse associates, residents, and external agencies.
Ability to read English sufficiently to understand policies and procedures, safety notices, general business correspondence, and documentation.
Strong computer and keyboarding skills, proficiency in Microsoft Word and Excel, and ability to quickly learn new applications.
Excellent interpersonal skills, a positive attitude, enthusiasm, and energy.
Strong customer service orientation toward older adults.
Strong attention to detail and ability to handle a high volume of telephone calls.
Possess and maintain timely and reliable transportation.

Nice To Haves

Previous sales or leasing experience.
NCHM COS (Certified Occupancy Specialist) and TCS (Tax Credit Specialist) certifications, or equivalent certification from a nationally recognized compliance training program and experience; alternatively, the ability and commitment to obtain certifications at the next available course offering.

Responsibilities

Market and lease the property, implementing on-site and off-site sales and marketing activities to achieve occupancy goals.
Recommend adjustments to marketing and leasing activities in response to market conditions, competitive pressures, apartment turnovers, and other occupancy factors.
Maintain knowledge of competitive properties and market trends and make recommendations as appropriate.
Ensure compliance with the Fair Housing Act; show and lease apartments, qualify prospective residents according to program requirements, and manage lease renewals.
Communicate courteously and effectively with residents, associates, management, and guests, addressing concerns promptly and professionally.
Comply with Enterprise Residential policies and procedures and external regulatory requirements.
Collect rents, monitor and manage delinquencies and collections, and maintain accurate records.
Prepare, monitor, and distribute reports on operational and financial data.
Promote resident services initiatives and engage residents in social, educational, planned activities and events.
Attend required training sessions.
Keep the Property Manager informed of information that could affect property operations.
Support other communities as assigned by management and perform other duties as assigned.

Benefits

Comprehensive benefits package for employees and their families.
Dental, health, and vision care plans.
Family-building benefits, including adoption and surrogacy support.
Flexible work arrangements.
Health advocacy, employee assistance program, and mental health benefits.
Financial education and wellness programs.
401(k) plan with employer matching contributions.
Learning and development opportunities, including tuition reimbursement for job-related courses and certifications.
Annual performance bonuses may be offered.
Generous paid leave programs.