Leasing Consultant, Multifamily

Cushman & Wakefield•Minneapolis, MN

About The Position

As a Leasing Consultant, you are an important member of the onsite management team. You help create positive first impressions for visitors, prospects, and residents through a friendly, professional approach and genuine interest in their needs. You manage your success by meeting leasing goals, including occupancy and rent growth, and building rapport with prospects and residents. The role involves promoting the community and its amenities, supporting apartment rentals and move-ins, and providing service that encourages resident retention.

Requirements

  • High school diploma, GED, trade, technical, or vocational school.
  • At least 1 year of related experience.
  • Effective communication and customer service skills.
  • Basic computer skills in a Windows environment.
  • Courtesy and professionalism.
  • Strong organization and ability to meet deadlines.
  • Ability to follow company policies and procedures.
  • Professionalism and ability to work as a team player.

Responsibilities

  • Tour the property with prospects and answer questions about amenities, the local community, and the grounds.
  • Promote the community and apartment-home lifestyle by highlighting their quality.
  • Collect appropriate information and initiate background checks to help prospects qualify for an apartment home.
  • Ensure apartments are prepared for move-in.
  • Provide service to residents that exceeds expectations and supports resident retention.
  • Perform office activities and coordinate rental paperwork using attention to detail, planning, and organizational skills.
  • Assist with the leasing activities of the leasing staff.
  • Perform other duties as assigned.

Benefits

  • 120 hours of paid time off annually, prorated upon hire.
  • 40 hours of sick time annually, prorated upon hire.
  • Two volunteer days annually.
  • 12 or more company holidays annually.
  • Paid parental leave.
  • Medical, dental, vision, and life insurance, with supplementary benefit options including pet insurance and pre-tax spending accounts.
  • Early access to pay.
  • Company discounts with major retailers and service providers.
  • Personal and professional development resources, including LinkedIn Learning.
  • Employee Assistance Program and counseling services.
  • Eligible employees may enroll in benefit programs generally including health, vision, and dental insurance; flexible spending and health savings accounts; retirement savings plans; life and disability insurance; and paid and unpaid time away from work.
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