Leasing Consultant

Lynd Management Group, LLC•Pittsburgh, PA

19d•$20 - $25

About The Position

Lynd Management Group is seeking a detail-oriented Leasing Consultant to guide prospective residents through the affordable housing application and leasing process, from initial inquiry and property tour through qualification, approval, and move-in. The role combines sales and customer service with affordable housing compliance and detailed documentation. The Leasing Consultant supports prospective residents, processes applications and lease documentation, collects eligibility records, assists with certifications and notices, and maintains accurate applicant, resident, waiting-list, and compliance files. The position also supports marketing, outreach, resident retention, lease renewals, apartment readiness, and audit preparation. Lynd describes its values as Service, Balance, Teamwork, and Pride. The company is an Equal Opportunity Employer and participates in E-Verify. Offers are contingent upon satisfactory completion of a background check and drug screening, as permitted by law.

Requirements

High school diploma or GED.
One to three years of leasing, sales, hospitality, or customer service experience.
Experience with LIHTC, HOME, HUD, Project-Based Section 8, or another affordable housing program.
Experience collecting eligibility documentation and maintaining resident files.
Ability to explain detailed application requirements clearly and respectfully.
Strong sales, customer service, communication, and organizational skills.
Strong attention to detail and ability to meet compliance deadlines.
Familiarity with Fair Housing requirements.
Proficiency with Microsoft Office.
Ability to walk the property, conduct tours, and visually inspect apartments.

Nice To Haves

Valid driver's license preferred.
RealPage OneSite experience preferred.

Responsibilities

Respond promptly to telephone, email, internet, and in-person inquiries.
Explain the property's income restrictions, rental criteria, and application requirements.
Schedule and conduct property and apartment tours.
Communicate the property's features, amenities, and value.
Process applications, screening documents, leases, deposits, and move-in paperwork.
Collect required income, asset, household, and eligibility documentation.
Assist with initial certifications, recertifications, and required notices.
Maintain accurate applicant, resident, waiting-list, and compliance records.
Follow up consistently with prospects and help convert qualified applicants into residents.
Walk apartments before move-in to confirm they are ready.
Assist with preparing resident files for audits and compliance reviews.
Correct file deficiencies and provide requested documentation promptly.
Support marketing, outreach, resident retention, and lease-renewal activities.