Leasing Consultant

Lifestyle Communities • Durham, NC

23h

About The Position

The Leasing Consultant is responsible for all aspects of leasing production and sales at an assigned apartment community. The role provides prospective residents with information about the community, model homes, and resident living experience; conducts apartment tours; and works to close available-unit sales and support site revenue generation. The Leasing Consultant assists with new lease applications and related processes, coordinates renewals, responds to resident questions and concerns, and supports customer service efforts. The role also helps maintain the community’s appearance, including the tour path, grounds, and site cleanliness.

Requirements

• High school degree or equivalent.
• Proven customer service skills.
• Strong teamwork, interpersonal, communication, and problem-solving skills.
• Ability to learn fair housing regulations.
• Ability to work weekends and holidays as needed.

Nice To Haves

• Bachelor's degree in business or a related discipline.
• Previous work experience in residential property management, sales, or customer service.

Responsibilities

• Provide potential residents with information about the community, model home choices, and the resident living experience.
• Bring sales-focused energy to the leasing environment to close sales of available units and positively impact site revenue.
• Take prospective residents on tours of luxury apartment homes.
• Assist with new lease applications and related processes.
• Coordinate the renewal lease process for current residents.
• Follow up on resident questions and concerns and support customer service efforts at the community.
• Support community aesthetics by maintaining the tour path and assisting with grounds upkeep and site cleanliness.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED