Full-Time Leasing Consultant

PeakMade Real Estate•Ithaca, NY

About The Position

The Full-Time Leasing Consultant is the front-line sales professional at an assigned community, responsible for driving occupancy and revenue performance. The role calls for a motivated sales closer who provides a high-quality experience to residents and prospects and thrives in a fast-paced, team-based environment. Success involves building trust through consistent follow-up and clear communication, delivering standout tours, taking ownership of leads and results, executing core tasks accurately and promptly, and continuously improving sales techniques. The Leasing Consultant converts leads through phone, online, and in-person interactions; conducts tours; follows up with prospects; maintains knowledge of pricing, availability, and competitors; and works toward leasing and occupancy goals. The position also supports resident satisfaction, accurate lease documentation and CRM records, community presentation, property operations, and move-in and move-out activities. The anticipated pay is $17.00 per hour, with final compensation based on experience, skills, and internal equity. The role is commission-eligible.

Requirements

  • At least 1 year of sales or leasing experience.
  • Demonstrated success achieving sales, leasing, or conversion targets.
  • Experience using CRM systems such as Yardi, Entrata, RealPage, or similar.
  • Strong follow-up discipline, including multi-touch outreach through calls, emails, and texts.
  • Ability to achieve high prospect satisfaction through timely follow-up and personalized tours.
  • Ability to work weekends and peak leasing hours.

Responsibilities

  • Convert leads into leases through phone, online, and in-person interactions.
  • Deliver tours that identify prospect needs, create urgency, and close leases.
  • Proactively follow up with and nurture leads to maximize conversion.
  • Maintain knowledge of pricing, availability, and competitors.
  • Achieve and exceed community leasing goals and occupancy targets.
  • Execute strategies to drive traffic, increase qualified leads, and maximize revenue.
  • Respond to leads quickly with a sales-first mindset.
  • Provide excellent customer service and represent Peak and the community to prospects and residents.
  • Build rapport quickly and tailor the experience to each prospect.
  • Support resident satisfaction to encourage renewals and referrals.
  • Complete lease paperwork accurately and collect deposits.
  • Maintain CRM accuracy and prospect data.
  • Support office presentation and model readiness.
  • Assist with the annual turn process.
  • Maintain thorough product knowledge of the property and competition.
  • Assist with market surveys as needed.
  • Perform administrative tasks.
  • Assist with move-in and move-out events and collect associated deposits or fees.

Benefits

  • Commission-eligible role with strong earning potential.
  • Housing discounts, varying by community.
  • PTO and wellbeing days for full-time employees.
  • 401(k) match.
  • Growth and leadership development opportunities.
  • Wellness programs and team competitions.
  • Additional rewards and recognition.
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