Leasing Consultant

IDM Companies • Vancouver, WA

5d • $20 - $24

About The Position

The Leasing Consultant is the first point of contact for customers and helps achieve and maintain established occupancy goals. The role focuses on building rapport with prospective and current residents and ensuring an excellent customer experience throughout tours, applications, move-ins, and tenancy.

The Leasing Consultant supports marketing and leasing activities, conducts property tours, explains community amenities and local features, and assists prospects with applications. The role also provides move-in information, supports resident retention and service, coordinates resident needs and work orders, and completes related office activities and paperwork.

Requirements

• 1–3 years of relevant property management experience.
• Excellent customer service skills and strong attention to detail.
• Basic leasing knowledge, including Fair Housing Laws.
• Team-oriented approach and willingness to provide concierge-level customer service.
• Ability to work in a fast-paced, self-directed entrepreneurial environment.
• Proficiency with Microsoft Office Suite.
• Must be able to work weekends.
• Must be able to lift up to 15 pounds.

Responsibilities

• Assist the manager with marketing efforts, including outreach, preferred employer programs, networking, and social media campaigns.
• Tour the property with prospective residents, answer questions about amenities, the local community, and grounds, and generate interest in the community.
• Become familiar with the IDM family of communities, floor plans, and availability.
• Present the community and apartment-home lifestyle, including amenities, property location, and the surrounding area.
• Facilitate the prospect application process by collecting information, initiating background checks, compiling files, and maintaining contact with prospects.
• Provide detailed move-in information to incoming residents.
• Provide high-quality service to residents to exceed expectations and support resident retention.
• Plan and organize office activities and paperwork with attention to detail.
• Assist with coordinating work orders and fulfilling resident needs, and communicate with maintenance staff and management as necessary.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed