Leasing Consultant

Hawthorne Residential Partners • Greenville, SC

6d

About The Position

At Hawthorne, Leasing Consultants are known as Leasing & Live It Specialists and serve as the face of the community and ambassadors of the Live It culture. The role focuses on creating standout experiences and meaningful connections for prospective residents and current residents through apartment tours, resident events, and timely responses to inquiries.

The leasing office is open Monday through Friday from 9:00 AM to 6:00 PM and Saturdays from 10:00 AM to 4:00 PM. One weekday off is provided each week to maintain a 40-hour schedule. Evening and weekend availability may be required for resident events or based on the needs of the community.

Requirements

• High school diploma or GED equivalent.
• Valid driver’s license.
• Positive, enthusiastic, passionate, and driven approach to daily work.
• Clear communication skills in person, over the phone, and online.
• Commitment to excellent customer service and the Live It culture of kindness, community, and connection.
• Ability to connect with people, overcome objections, and persuade prospects.
• Willingness to learn and be coached on Hawthorne’s standard Live It practices.

Nice To Haves

• One year of customer service, sales, and/or apartment leasing experience; preferred but not required.
• Certified Apartment Leasing Professional (CALP) accreditation.

Responsibilities

• Greet prospective residents warmly and professionally.
• Conduct personalized apartment tours highlighting the community’s lifestyle and value.
• Respond promptly and thoroughly to phone, email, and web inquiries.
• Follow up with leads, build relationships, understand resident needs, and convert prospects into leases.
• Complete leasing applications, verifications, and new move-in paperwork accurately.
• Contribute to community occupancy and renewal goals.
• Coordinate and attend resident events and community engagement initiatives.
• Respond to resident questions and concerns with empathy and efficiency.
• Help maintain a clean, welcoming environment in office and common areas.
• Assist in marketing the property through social media and community outreach.
• Stay informed about local market trends and competitor properties.

Benefits

• Monthly leasing and renewal commissions and leasing incentive programs, in addition to hourly compensation.
• Career Path Program and learning and development support.
• Free dental insurance.
• Medical and vision coverage plans.
• Health and wellness incentives.
• 401(k) retirement match program.
• Paid time off, including the employee’s birthday.
• Paid sick time off.
• Pet insurance plans.
• Paid maternity, paternity, and adoption leave options.
• Telehealth access to doctors 24/7/365.
• Company-paid life insurance.
• Retirement planning.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED