Leasing Consultant

Coastal Ridge•Dayton, OH

22d•Onsite

About The Position

The Leasing Consultant supports leasing efforts and day-to-day resident interactions at The Flight at Dayton, an off-campus apartment community in Dayton, Ohio. The role creates positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position reporting to the Property Manager. The community offers furnished studio, one-, two-, three-, and four-bedroom apartments and serves students and young professionals. The Leasing Consultant responds to inquiries, conducts tours, manages leads and applications, supports lease execution and move-ins, assists residents, maintains community spaces, and participates in marketing and resident events.

Requirements

High school diploma or equivalent.
Willingness to obtain licenses and certifications required by applicable state or local jurisdictions.
Strong computer literacy and ability to learn new systems quickly.
Ability to participate in emergency duties as needed.

Nice To Haves

Previous leasing and sales experience; multifamily or student housing experience is a plus.
Familiarity with property management software such as Entrata, OneSite, or RealPage.
Intermediate proficiency in Microsoft Excel, including formulas, sorting, and filtering.

Responsibilities

Contribute to individual and team leasing targets and work to meet or exceed goals.
Greet and engage prospective residents, build rapport, and create positive first impressions.
Conduct property tours that highlight features and benefits according to each prospect’s needs.
Address objections, explain benefits, and secure leasing commitments.
Respond to leasing inquiries by phone, email, or in person within 24 hours.
Enter and maintain lead information in Entrata and follow up with prospects through calls, emails, or letters.
Monitor leasing trends, traffic patterns, and product availability to guide prospects.
Maintain the office, model units, clubhouse, and common areas along tour routes, and report issues to the appropriate team member.
Participate in community marketing, outreach, and resident event planning and execution.
Guide prospects through applications, follow screening procedures, and ensure accurate lease execution.
Collect move-in-related fees and properly handle paperwork and funds.
Address resident inquiries, process service requests, and assist with day-to-day resident needs.
Manage the community waitlist and communicate updates to prospects.
Perform other duties as assigned.