Leasing Consultant

National Cranshaw Payroll Service Company•Boston, MA

20d•$60,000 - $65,000

About The Position

National Development is seeking a full-time Leasing Consultant at Peninsula Apartments in Boston, Massachusetts. The role is part of the leasing team for National Development Communities, a collection of thirteen luxury apartment communities in downtown and Metro Boston. The Leasing Consultant helps prospective residents through the leasing and move-in process while delivering exemplary customer service and sales support. The role also includes administrative work, resident engagement, event planning, social media content, and contributing to a strong sense of community. The ideal candidate is enthusiastic about people and apartment living, represents the company’s professionalism and values, and is willing to learn and support the team. The position offers a stated salary range of $60,000–$65,000.

Requirements

Experience in property management, hospitality, or retail.
Experience with industry software such as YARDI.
Familiarity with social media channels, including Facebook, Twitter, and Instagram.
Outstanding written and verbal communication skills.
Willingness to learn new tasks and systems.

Nice To Haves

Experience with a revenue management software platform; YieldStar is preferred.

Responsibilities

Correspond with prospective residents, establish rapport, schedule appointments, tour the community, and guide prospects through leasing and move-in.
Complete administrative tasks, including generating leases and preparing and maintaining resident files and correspondence.
Prepare weekly leasing reports.
Participate in planning and executing resident events.
Maintain the community’s social media presence and work with the internal marketing team to create and post content.
Build and maintain loyal resident relationships, provide a first-class resident experience, and help foster a strong sense of community.
Resolve community-related issues and work to exceed resident expectations.
Work to exceed leasing goals, reduce turnover, and maintain a positive reputation for the community and company.
Assist team members as needed and proactively manage issues while representing National Development’s professionalism, values, and culture of sustainability and corporate social responsibility.

Benefits

Affordable health insurance plans for employees and dependents.
Dental insurance plans for employees and dependents.
Vision insurance plans for employees and dependents.
Flexible spending plans for medical and dependent care.
Life insurance.
Long-term disability coverage.
Employee Assistance Program with life-management resources and confidential mental health and wellbeing support.
Employee wellness incentives.
Company-matched 401(k).
Tuition reimbursement.
Paid time off.