Leasing Consultant

Paragon Properties•Southfield, MI
•Onsite

About The Position

Paragon Properties is seeking an enthusiastic, personable Leasing Consultant to join the Franklin River Apartments team. The Leasing Consultant is the face of the community and supports prospective and current residents throughout the leasing process and their living experience. The role handles leasing, marketing, sales, customer service, resident retention, and administrative responsibilities, while contributing to a positive community experience and company performance. This is a guaranteed full-time position with a 40-hour-per-week schedule. Starting compensation is $18.50 per hour and is negotiable based on prior experience. Employment is at-will. Pre-employment background checks, drug screening, and physicals are required; Paragon Properties is a drug-free workplace.

Requirements

  • At least 1 year of experience in a customer service- or sales-oriented role.
  • High school diploma or equivalent.
  • Strong attention to detail.
  • Superior sales ability.
  • Computer proficiency, including Microsoft Word, Excel, and Outlook.

Nice To Haves

  • At least 6 months of on-site leasing experience, or a combination of customer service and sales experience and education.
  • Some college-level education.
  • YARDI experience.
  • Knowledge of Fair Housing regulations.

Responsibilities

  • Build and maintain relationships with prospective and existing residents through professional, upbeat in-person, telephone, and written communication.
  • Conduct tours, answer questions, and provide solutions that meet residents’ needs.
  • Use relationship-based sales with prospects and residents to improve community and company performance.
  • Meet or exceed company performance standards for telephone and in-person sales.
  • Process application, move-in, and renewal paperwork for Manager review and approval.
  • Inspect the community, models, and vacant apartments to maintain high standards.
  • Support resident satisfaction through move-in and work-order follow-up.
  • Assist with planning and executing site marketing, advertising, and outreach to local businesses and employers.
  • Participate in resident events through planning and attendance.
  • Handle leasing, marketing, sales, customer service, resident retention, and administrative responsibilities.

Benefits

  • Paid time off and 9 paid holidays.
  • Leasing move-in bonus.
  • Training program with opportunities for advancement.
  • Employee Recognition Program.
  • Rent discount.
  • 401(k) program with an employer contribution.
  • Comprehensive medical, dental, and optical insurance with a minimal waiting period for enrollment.
  • Company-paid life and disability insurance.
  • Supportive and fun work environment with a team described as feeling like family.
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