Leasing Consultant

2B•O'Fallon, IL

1d•Onsite

About The Position

2B Residential is seeking a Leasing Consultant for a lease-up opportunity at the Artisan in O'Fallon, Illinois. The role focuses on achieving occupancy goals, promoting the community, and delivering an exceptional experience to prospective and current residents. Candidates from sales, marketing, hospitality, retail, customer service, or apartment leasing backgrounds are encouraged to apply. The position pays up to $21.00 per hour, depending on experience, plus bonus commissions. It is full-time and requires availability to work every other Saturday and Sunday.

Requirements

Strong communication and interpersonal skills.
Exceptional customer-service mindset.
Self-motivated, organized, and detail-oriented.
Ability to multitask in a fast-paced environment.
Positive attitude and professional demeanor.
Valid driver's license, reliable transportation, and automobile insurance.

Nice To Haves

Previous leasing experience.
Yardi and CRM experience.

Responsibilities

Greet prospective residents, host community tours, and follow up on guest cards.
Keep model apartments clean, safe, stocked, and ready for tours.
Answer incoming calls and distribute messages; receive and distribute incoming mail.
Assist with planning and hosting occasional after-hours resident events.
Prepare move-in folders and maintain the business center, coffee bar, and pet bar.
Enter traffic activity accurately and in detail into Yardi.
Convert phone inquiries into scheduled appointments to tour the community.
Provide excellent customer service to prospective and current residents and promote a quality living experience.
Inspect apartments before move-ins and coordinate move-in and move-out needs and schedules with the maintenance team.
Create and maintain confidential resident files, including reviewing move-in paperwork with new residents.
Complete daily opening and closing procedures.
Support resident relations during residents' tenancies and ensure requests receive prompt, accurate responses.
Shop competitive properties and pursue marketing opportunities with downtown businesses.
Assist with processing resident work-order requests and ensure work is completed in a timely manner.
Participate in company-provided training, including fair housing, safety, non-discrimination, and harassment prevention.
Comply with company standards, applicable health and safety regulations, and local, state, and federal laws.