Leasing Consultant

Highmark Residential, LLC•Knoxville, TN

About The Position

The Leasing Consultant effectively implements the leasing and marketing program, promotes a positive image of the apartment community, and assists management with resident programs and retention. The role includes helping prospective residents find a home by touring the community, processing applications, and preparing leases; planning and attending resident events; collecting and securing rental payments; and conducting campaign research, reporting, and retention activities. The Leasing Consultant maintains an acceptable closing ratio based on current property expectations.

Requirements

  • Customer service or sales experience.
  • Valid driver’s license.
  • Excellent verbal and written communication skills.
  • High school diploma or equivalent.
  • A can-do attitude, attention to detail, and willingness to think outside the box.

Responsibilities

  • Implement the leasing and marketing program.
  • Promote a positive image of the apartment community.
  • Assist management with resident programs and retention.
  • Tour the community with prospective residents, process lease applications, and prepare leases.
  • Plan and attend resident functions.
  • Collect and secure rental payments.
  • Conduct campaign research, reporting, and retention activities.
  • Maintain an acceptable closing ratio based on current property expectations.

Benefits

  • Continuous professional development and regular career progression sessions.
  • Competitive pay for the market.
  • Monthly bonus opportunities for all site associates.
  • 30% associate rent discount.
  • Medical, dental, and vision benefits beginning the first of the month following 30 days of full-time employment.
  • Company-provided life insurance, short-term disability, and long-term disability coverage.
  • Flexible Spending accounts.
  • 401(k) eligibility after 90 days, with a 4% company match.
  • Professional certification and tuition reimbursement.
  • Vacation, sick, and personal time off available after 90 days.
  • 10 paid holidays.
  • Paid parental leave.
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