Leasing Consultant

Bigos Management • Saint Paul, MN

6d • Onsite

About The Position

The Leasing Consultant is responsible for activities related to apartment rentals, move-ins, and lease renewals, interacting directly with prospective and current residents to help achieve maximum occupancy. The role includes generating and handling prospect traffic, leasing apartments, qualifying prospects, preparing lease documentation, and completing move-in paperwork and procedures. The consultant supports Bigos Management’s employee-first culture and exemplifies its values of relationships, development, quality, and responsibility. The position is at The Cosmopolitan, a 258-unit property in St. Paul, Minnesota. Scheduled hours are Tuesday through Saturday, 8:30 a.m. to 5:00 p.m.; dates and hours may change at the employer’s discretion.

Requirements

• High school diploma or GED.
• 1–2 years of customer service and/or sales experience.
• Fluent in English, with strong written and verbal communication skills.
• Ability to use tact and diplomacy and communicate in a clear, courteous manner with coworkers and the public.
• Organizational and time-management skills.
• Basic computer literacy, including email and web applications.
• Real estate licenses must not be active while working in this role.
• Ability to travel for required trainings, meetings, and company events.
• Ability to use standard office equipment, including a computer; lift and carry items weighing up to 10 pounds; read printed material and computer screens; and communicate in person and by telephone.
• Ability to navigate the property, including climbing stairs and walking hallways and common areas.

Nice To Haves

• Previous leasing experience.

Responsibilities

• Answer incoming phone inquiries about available apartments, provide requested information, and encourage prospects to schedule property visits.
• Tour prospective renters through available apartments that meet their needs.
• Explain the advantages of renting from Bigos Management.
• Maintain working knowledge of area competition using public information, such as property websites and internet searches.
• Follow up by telephone with prospects who have not made a decision and continue promoting the property.
• Qualify prospective renters using company-approved procedures.
• Move in new renters, explain the lease and apartment community rules, and conduct move-in inspections.
• Move out departing renters and conduct move-out inspections.
• Follow up with residents regarding lease renewals.
• Attend required trainings and meetings.
• Inspect vacant apartments and complete light cleaning as needed to maintain rent-ready condition.
• Perform other duties as assigned by the Property Manager.

Benefits

• Competitive benefit package, including an employer HSA contribution, starting the first of the month after hire.
• Eligibility for leasing commissions and renewal bonuses.
• 401(k) plan with employer match.
• Ten paid holidays, with no waiting period to receive holiday pay.
• Paid time off (PTO) with rollover options.
• Volunteer time off (VTO) and additional company-sponsored volunteer opportunities.
• Company-paid life insurance.
• Company-paid short-term and long-term disability.
• Employee Assistance Program (EAP).
• Educational assistance options.
• Rent discount.
• Life Time Fitness membership discount.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED