Leasing Consultant

CommonPlace • Madison, WI

4d

About The Position

CommonPlace is seeking a Leasing Consultant to represent its community and help prospective residents find a home. The role focuses on welcoming prospects, supporting current residents, guiding applicants through the leasing process, and helping maintain a welcoming community. The Leasing Consultant also supports marketing, lease renewals, resident events, and coordination with the maintenance team. The position requires consistent compliance with Fair Housing laws and company policies.

The role is scheduled Monday through Friday, with some weekends as needed. Candidates should have strong written and verbal communication skills, be professional and adaptable in a fast-paced environment, and have basic computer skills. Leasing experience is preferred.

Requirements

• Availability to work Monday through Friday, with some weekends as needed.
• Strong written and verbal communication skills.
• Professional, courteous, and adaptable approach in a fast-paced environment.
• Basic computer skills; Microsoft Office Suite is required.
• Ability to sit, stand, and walk for extended periods, with or without reasonable accommodation.

Nice To Haves

• Leasing experience.
• OneSite or Appfolio experience.
• Customer service or sales background.

Responsibilities

• Welcome prospective residents, lead tours, and showcase apartments, amenities, and community features.
• Keep model units, common areas, and tour paths clean and ready for tours.
• Guide applicants through applications, screenings, deposits, lease agreements, and move-ins.
• Maintain accurate and up-to-date resident files.
• Enforce renter’s insurance compliance.
• Maintain knowledge of the local market and competitor communities.
• Implement marketing strategies and use social media, property websites, and listing platforms to generate leads.
• Respond promptly to leads and follow up consistently.
• Build relationships with prospects and residents through effective communication.
• Support lease renewals by preparing documents, meeting with residents, and facilitating smooth renewals.
• Collaborate with the maintenance team to support curb appeal and move-in readiness.
• Plan and participate in resident events that foster community.
• Handle resident requests and concerns with care and professionalism.
• Represent CommonPlace with a polished, positive appearance and attitude.
• Follow Fair Housing laws and company policies in interactions with prospects, applicants, and residents.

Benefits

• Competitive pay plus commissions.
• Medical, dental, and vision benefits.
• Life insurance and short- and long-term disability coverage.
• 401(k).
• Paid vacation, sick time, and volunteer time.
• Career growth opportunities.
• A warm, collaborative workplace culture.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed