Leasing Consultant

Coastal Ridge•Lawrence, KS

About The Position

The Leasing Consultant supports leasing efforts and day-to-day resident interactions at a student housing community in the Lawrence, Kansas area. The role creates positive experiences for prospective and current residents while working toward individual and team leasing goals. This is a full-time, non-exempt position reporting to the Property Manager.

Requirements

High school diploma or equivalent.
Willingness to obtain licenses and certifications required by applicable state or local jurisdictions.
Strong computer literacy and ability to learn new systems quickly.
Ability to participate in emergency duties as needed.

Nice To Haves

Previous leasing and sales experience.
Experience in multifamily or student housing.
Familiarity with property management software such as Entrata, OneSite, or RealPage.
Intermediate Microsoft Excel proficiency, including formulas, sorting, and filtering.

Responsibilities

Contribute to individual and team leasing targets and strive to meet or exceed goals.
Greet prospective residents, build rapport, and create positive first impressions.
Conduct property tours tailored to prospects’ needs, highlighting property features and benefits.
Address objections, explain benefits, and secure leasing commitments.
Respond to leasing inquiries by phone, email, or in person within 24 hours.
Enter and maintain accurate lead information in Entrata and follow up with prospects by calls, emails, or letters.
Monitor leasing trends, traffic patterns, and product availability to guide prospects.
Maintain the office, model units, clubhouse, and common areas along tour routes, and report issues to the appropriate team member.
Participate in community marketing, outreach, and resident event planning and execution.
Support social media marketing and reputation management in accordance with company guidelines, promoting community events, amenities, resident experiences, and leasing opportunities.
Guide prospects through applications, comply with screening procedures, and ensure accurate lease execution.
Collect move-in fees and handle related paperwork and funds properly.
Address resident inquiries, process service requests, and assist with day-to-day resident needs.
Manage the community waitlist and communicate updates to prospects.
Perform other duties as assigned.
Participate in emergency duties as needed.