Leasing Consultant

Lifestyle Communities•Gahanna, OH

About The Position

The Leasing Consultant is responsible for leasing production and sales at an assigned apartment community. The role provides prospective residents with information about the community, model homes, and resident living experience; conducts apartment tours; supports lease applications and renewals; and contributes to customer service and community upkeep. The position works within Lifestyle Communities’ Home team to support its purpose of building meaningful connections and putting customers first.

Requirements

  • High school degree or equivalent.
  • Proven customer service skills.
  • Strong teamwork, interpersonal, communication, and problem-solving skills.
  • Ability to learn fair housing regulations.
  • Ability to work weekends and holidays as needed.

Nice To Haves

  • Bachelor’s degree in business or a related discipline.
  • Previous work experience in residential property management, sales, or customer service.

Responsibilities

  • Provide prospective residents with information about the community, model home choices, and the resident living experience.
  • Bring sales-focused energy to the leasing environment and close sales of available units to support revenue generation.
  • Conduct tours of luxury apartment homes for prospective residents.
  • Assist with new lease applications and related processes.
  • Coordinate the lease renewal process for current residents.
  • Follow up on resident questions and concerns and support customer service efforts at the community.
  • Help maintain the tour path, grounds, and overall site cleanliness.
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