Leasing Consultant

Fogelman•Hampton, GA

About The Position

The Leasing Consultant provides tours to prospective residents, completes the leasing process, executes marketing strategies for the community, and maintains positive resident relations. The role includes interviewing prospects to understand their needs and qualifications; showing apartments and explaining layouts, amenities, and lease terms; following up with prospects; processing applications; and completing lease paperwork. The Leasing Consultant also supports move-ins and renewals, resident communications and events, property inspections and maintenance coordination, and community marketing. Weekend work may be required. The position requires adherence to company policies, including safety and Fair Housing requirements.

Requirements

  • Up to one year of related experience or training; an equivalent combination of education and experience may be acceptable.
  • Excellent verbal and written communication, relationship-building, and customer service skills.
  • Marketing skills and the ability to execute a property marketing plan through outside marketing, social media, and resident functions.
  • A valid driver's license and automobile insurance may be required.

Nice To Haves

  • One year of experience as a leasing professional.
  • Experience with virtual and in-person community tours.
  • Working knowledge of property management platforms such as Yardi, Entrata, Yieldstar, or CRM.
  • Familiarity with the local market.

Responsibilities

  • Interview prospective residents and record information to determine their needs and qualifications.
  • Accompany prospects to model or vacant apartments and discuss room sizes and layouts, amenities, and lease terms.
  • Follow up consistently with prospective residents.
  • Process applications for approval in compliance with policies and procedures.
  • Process lease renewals when assigned.
  • Schedule move-ins and complete lease paperwork with prospective residents.
  • Walk apartments before move-in to ensure they are ready.
  • Follow up with new residents after move-in.
  • Periodically inspect premises and arrange necessary maintenance.
  • Plan and coordinate resident events.
  • Handle resident requests and complaints courteously and efficiently.
  • Assist with marketing duties, including preparing market surveys.
  • Assist with sending resident notices.
  • Adhere to company policies, including safety and Fair Housing policies.
  • Perform other duties as assigned.
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