Leasing Consultant - Core at Lindbergh

RangeWater•Atlanta, GA
•Onsite

About The Position

The Leasing Consultant executes the property's marketing, leasing, and renewal strategies to achieve occupancy, revenue, and resident retention goals. The role performs activities related to leasing to new residents, providing resident satisfaction throughout the lease term, and securing lease renewals. The position carries out in-person sales and leasing, prospect follow-up, property tours, application processing, screening, lease preparation, and move-ins. It also supports property marketing, market research, lease enforcement, accounting and administrative reporting, resident relations, property appearance and safety, and the property's lease renewal program. The consultant responds to resident and client/owner concerns and takes appropriate action to resolve or route requests. The role is scheduled for 40 hours in a regular work week. Site hours vary; typical hours are Monday through Friday, 9 a.m.–6 p.m., Saturday, 10 a.m.–5 p.m., and Sunday, 1 p.m.–5 p.m. Weekend availability is required when scheduled. The work takes place in an office with frequent exposure to outdoor elements. Routine local travel may be required for business errands, meetings, and training.

Requirements

  • High school diploma or GED equivalent.
  • Must be available to work weekends when scheduled.
  • Must be able to perform essential job functions unaccompanied.
  • Communication, presentation, and delivery skills, with the ability to connect with people at all levels.
  • Proficiency with internet, word-processing, spreadsheet, and database management programs for reporting.
  • Strong proficiency in property management software.
  • Current valid driver's license.
  • Ability to push, pull, lift, carry, or maneuver up to 20 pounds independently and up to 50 pounds with assistance.
  • Frequent ability to stand, walk, reach, climb, stoop, and squat; intermittent sitting and keyboard work.

Nice To Haves

  • Property management, sales, marketing, and customer service background sufficient to manage day-to-day apartment community operations.
  • Experience with Entrata, Yardi, and/or OneSite property management software.

Responsibilities

  • Perform in-person sales and leasing activities, including greeting and qualifying prospects, conducting property tours, processing applications, completing credit and criminal background screenings, preparing lease and move-in materials, and supporting smooth move-ins and lease signings.
  • Complete accounting, financial, administrative, and other reports, and perform other duties as assigned or necessary.
  • Design and execute offsite marketing activities, including resident referral and employer outreach programs, internet marketing, social media, and property-specific plans and special programs.
  • Gather, analyze, and interpret market and economic trends that may affect the property and recommend improvements.
  • Stay informed about changes in technology, industry standards, and leasing and sales tools and processes.
  • Support lease enforcement processes, including inspections, evictions, collections, and notifications, and take appropriate action under the lease agreement.
  • Follow up with prospects and new residents to support leasing and renewal decisions and ensure satisfaction.
  • Carry out activities supporting the lease renewal program, ensuring documents are signed and implemented on time before move-out dates.
  • Respond promptly and courteously to resident and client/owner concerns and questions; resolve problems or document and convey requests to appropriate individuals.
  • Maintain property safety, cleanliness, appearance, and appeal; report equipment malfunctions and employee, visitor, or resident injuries or accidents.
  • Inspect the property and show units daily, including the leasing office, amenities, and model, to ensure they meet company show-quality standards.
  • Resolve customer complaints and issues.
  • Monitor market and competitor conditions, develop and implement short- and long-term marketing plans and occupancy goals, and follow established policies on concessions, specials, and other occupancy programs.

Benefits

  • Two or more weeks of paid time off.
  • Paid holidays.
  • Medical, dental, and vision insurance.
  • 401(k) enrollment opportunity.
  • Employer-paid basic life and short-term disability coverage.
  • Paid parental leave for birthing and non-birthing parents after six months.
  • Potential opportunity for rent savings, depending on property and ownership.
  • Cell phone allowance.
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