Leasing Consultant

The Scion Group • Starkville, MS

19d • Onsite

About The Position

The Leasing Consultant, referred to in the posting as an Experience Team Member (ETM), supports The Scion Group’s student-living communities by delivering a strong customer experience and building community partnerships. The role combines marketing, relationship building, administration, and customer service in a fast-paced, agile, collegiate environment. The position is based at the assigned property and involves daytime business hours as well as an after-hours on-call rotation.

The Scion Group LLC is an equal opportunity employer and does not sponsor work visas. The responsibilities listed in the posting may not be all inclusive.

Requirements

• Customer-centric mindset.
• Agility and flexibility in a frequently changing environment.
• Strong communication and interpersonal skills with a diverse population.
• Reliability and self-discipline.
• Availability to work during summer, holidays, and Turn periods.
• Eligible to work in the United States; visa sponsorship is not available.

Responsibilities

• Prioritize customer interactions and communication, and provide community and amenity tours.
• Share feedback with management about sales barriers and customer objections.
• Carry out sales and engagement initiatives as directed by management.
• Recommend local marketing opportunities and messaging.
• Assist with social media and communications across platforms to engage customers.
• Help plan, promote, and execute customer experience initiatives, engagement initiatives, and other marketing opportunities.
• Represent the community positively and professionally, both in and out of the office.
• Maintain knowledge of the community, market, and policies.
• Log, file, and retrieve customer packages.
• Assist with housekeeping tasks involved in opening, closing, and maintaining the office, clubhouse, grounds, and amenities.
• Schedule and follow up on maintenance requests to help ensure timely resolution.
• Maintain office organization and cleanliness.
• Assist with after-hours lockout duties as required.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed