Part-Time Leasing Consultant - Seattle

Thrive Communities•Seattle, WA

2d•$24 - $25•Onsite

About The Position

Thrive Communities is hiring a part-time Leasing Consultant for Niwa Apartments in Seattle. The role supports leasing, resident relations, marketing, and administrative operations while helping create a welcoming community and provide positive resident experiences. The position is fully in person at supported properties and requires availability during the scheduled business hours: Thursday and Friday, 9 a.m.–6 p.m., and Saturday, 10 a.m.–5 p.m. Pay is $24–$25 per hour. The Leasing Consultant greets and assists prospective residents, conducts tours, prepares lease documents, and supports leasing performance. The role also helps maintain the property and tour areas, responds to resident communications and service requests, supports move-in and move-out processes, and contributes to marketing and resident retention. Thrive describes its values as doing the right thing, doing work to be proud of, and being a great place to work.

Requirements

At least 1 year of customer service experience.
At least 1 year of prior sales or leasing experience.
Basic computer skills and the ability to learn and navigate software systems.
Detail-oriented, with the ability to provide accurate and timely reports and information.
Comfort working in a fast-paced, customer-service-oriented environment.
Strong understanding of industry terms and ability to interpret tenant file information and complex documents such as regulatory agreements and program regulations.
Ability to de-escalate conflict and remain calm and courteous.
Clear, thorough, and kind communication with residents, vendors, subordinates, home office departments, ownership, and leadership.
Ability to work respectfully and effectively with people from diverse cultural and socioeconomic backgrounds, using cultural awareness and equity when addressing community challenges.
Ability to work under pressure and meet competing deadlines, take feedback and direction, learn, and maintain a positive outlook.
Strong problem-solving, time-management, organizational, prioritization, and resident-satisfaction skills.
Professional and pleasant interactions with coworkers, supervisors, guests, and the public.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Ability to work fully in person and be physically present at supported sites during normal business hours.
Ability to stand, walk, or sit as needed; walk sites and units, including stairs and uneven surfaces or construction zones; and work for prolonged periods at a desk using a computer.
Ability to occasionally bend, stoop, squat, climb stairs, push or pull, and reach above shoulder level.
Ability to lift up to 25 pounds frequently and 25–40 pounds occasionally.
Ability to work mostly indoors and outdoors in all weather conditions and communicate in person, by phone, and through virtual platforms.

Nice To Haves

Prior experience in property management or a similar industry.
NALP Certification or another NAAEI credential.
Yardi/CRM and OnSite experience.

Responsibilities

Generate lease paperwork and other legal documents in accordance with local and federal laws and regulations.
Support sales performance, closing ratios, and leasing team expectations; train and mentor leasing team members on lease generation and execution and communication etiquette.
Greet prospective residents, show the community, and perform leasing duties.
Maintain an appropriate lease closing ratio for the property and submarket.
Help ensure tour paths, vacant units, and model units are clean in partnership with the maintenance team.
Foster a sense of community and maintain positive customer relations.
Inspect the property while on site, pick up litter, and report service needs to maintenance staff.
Inspect move-outs and vacancies when requested.
Maintain knowledge of leasing and resident retention.
Ensure appropriate content and frequency of listings on Craigslist, Weblisters, and other listing services.
Monitor local market conditions and trends and contribute marketing and resident-satisfaction ideas.
Respond to phone calls and email communications in a timely manner.
Update required reports, including move-out notices and activity reports, daily.
Organize and file reports, leases, and other paperwork.
Proofread lease paperwork and process move-ins and move-outs.
Process security deposit move-out reports.
Accept resident service requests, route them to maintenance, and, when appropriate, follow up with residents after work is completed.
Perform additional duties assigned by the Leasing Manager, Assistant Manager, Community Manager, or Regional Manager.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Employer-matched 401(k) retirement plan.
Bonus potential.
Eligibility for leasing and renewal commissions.
Dental and vision insurance options effective the first day of the month following the start date.
24/7 Everyday Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.