Part Time Leasing Consultant

Fogelman•Matthews, NC

About The Position

The Leasing Consultant provides tours, completes the leasing process with prospective residents, executes marketing strategies for the community, and maintains positive resident relations. The part-time schedule is Monday, Tuesday, Wednesday, and Saturdays, averaging 24 hours per week. This role interviews prospective residents to determine their needs and qualifications, shows model and vacant apartments, processes applications, coordinates move-ins and lease paperwork, and follows up with prospects and new residents. It also supports resident relations, community marketing, resident events, notices, inspections, and maintenance coordination. Weekend work may be required. The position involves work indoors and outdoors in a variety of conditions, with a usually moderate noise level and possible exposure to caustics, solvents, oils, fumes, flammables, pesticides, and similar substances. Fogelman is a drug-free workplace and Equal Opportunity Employer. Offers are contingent on successful completion of the pre-employment process, which may include background, motor vehicle, drug, and reference checks.

Requirements

Up to one year of related experience or training; an equivalent combination of education and experience may be acceptable.
Excellent verbal and written communication, relationship-building, and customer service skills.
A valid driver's license and automobile insurance may be required.

Nice To Haves

One year of experience as a leasing professional.
Experience conducting virtual and in-person community tours.
Working knowledge of property management platforms such as Yardi, Entrata, Yieldstar, or CRM.
Marketing skills and the ability to execute a property marketing plan through outside marketing, social media, and resident functions.
Familiarity with the local market.

Responsibilities

Interview prospective residents and record information to ascertain their needs and qualifications.
Show prospects model and vacant apartments and discuss room sizes and layouts, amenities, and lease terms.
Follow up consistently with prospects.
Process applications for approval in compliance with company policies and procedures.
Process lease renewals when responsible for doing so.
Schedule move-ins and complete lease paperwork with prospects.
Walk through move-ins before their move-in dates to ensure readiness.
Follow up with new residents after move-in.
Periodically inspect premises and arrange necessary maintenance.
Plan and coordinate resident events.
Handle resident requests and complaints courteously and efficiently.
Assist with marketing duties, including preparing market surveys.
Assist with sending resident notices.
Adhere to company policies, including safety and Fair Housing policies.
Perform other duties as assigned.