Part-Time Leasing Consultant - Seattle

Thrive Communities•Seattle, WA

1d•Onsite

About The Position

Thrive Communities is hiring a part-time Leasing Consultant for Niwa Apartments in Seattle. The role supports leasing, resident relations, marketing, and administrative operations, with a strong focus on sales, lease closing ratios, and positive resident experiences. The position is 100% in person and requires onsite presence during business hours to greet prospective residents, provide tours, and handle property operations. The schedule is Thursday and Friday, 9 am–6 pm, and Saturday, 10 am–5 pm. The pay range is $24–$25 per hour. The Leasing Consultant prepares and processes lease documents, supports prospective and current residents, maintains awareness of the property’s presentation and local market conditions, and completes required reports and records. They work with maintenance and other property staff, and may train and mentor leasing team members. Thrive describes its purpose as delivering outstanding results for clients, inspiring associate engagement, and elevating residents’ living experiences. Its stated values are Do the Right Thing, Do Work to be Proud of, and Be a Great Place to Work.

Requirements

At least 1 year of customer service experience.
At least 1 year of prior sales or leasing experience.
Basic computer skills and the ability to learn and navigate software systems.
Ability to provide accurate and timely reports and information with attention to detail.
Ability to work in a fast-paced, customer service-oriented environment and understand industry terminology.
Ability to interpret tenant file information and complex documents, including regulatory agreements and program regulations.
Ability to de-escalate conflict and remain calm and courteous.
Clear, thorough, and considerate communication with residents, vendors, colleagues, leadership, and other stakeholders.
Ability to work respectfully and effectively with people from diverse cultural and socioeconomic backgrounds.
Ability to perform under pressure, meet competing deadlines, accept feedback and direction, and learn with a positive outlook.
Strong problem-solving, time-management, organizational, and prioritization skills.
Strong focus on resident satisfaction and retention.
Ability to read, write, speak, and comprehend English using correct grammar and punctuation.
Must be available to work onsite in person at supported properties during normal business hours.
Ability to walk properties and units, including climbing stairs and navigating uneven surfaces or construction zones.
Ability to sit for prolonged periods and work on a computer.
Ability to occasionally bend, stoop, squat, climb stairs, push or pull, reach above the shoulder, and lift frequently up to 25 pounds and occasionally 25–40 pounds.
Ability to work indoors most of the time and outdoors in all weather conditions.
Ability to communicate effectively in person, by phone, and through virtual platforms.

Nice To Haves

Prior experience in property management or a similar industry.
NALP Certification or another NAAEI credential.
Yardi/CRM and OnSite experience.

Responsibilities

Generate lease paperwork and other legal documents in accordance with local and federal laws and regulations.
Focus on sales and closing ratios, and help ensure the leasing team meets expectations.
Train and mentor leasing team members on lease generation and execution, phone and email etiquette, and related duties.
Greet prospective residents, show the community, and perform leasing duties.
Maintain a lease closing ratio appropriate for the property and submarket.
Help maintain the cleanliness of tour paths, vacant units, and model units in partnership with the maintenance team.
Promote a sense of community and maintain positive customer relations.
Inspect the property while onsite, pick up litter, and report service needs to maintenance staff.
Inspect move-outs and vacant units when requested.
Maintain knowledge of leasing and resident retention practices.
Ensure appropriate content and frequency of advertisements on Craigslist, Weblisters, and other listing services.
Monitor local market conditions and trends, and contribute ideas for marketing the community and improving resident satisfaction.
Respond to phone calls and email communications in a timely manner.
Update daily reports concerning move-out notices, activity, and related information.
Organize and file reports, leases, and other paperwork.
Proofread lease paperwork and process move-ins and move-outs.
Process security deposit move-out reports.
Accept resident service requests and route them to maintenance; follow up with residents when work is completed when appropriate.
Perform additional duties assigned by the Leasing Manager, Assistant Manager, Community Manager, or Regional Manager.

Benefits

34 paid days off per year, including PTO, paid holidays, a paid personal day, a paid day of service, and a paid birthday.
Employer-matched 401(k) retirement plan.
Bonus potential.
Eligibility for leasing and renewal commissions.
Dental and vision insurance options effective the first of the month following the start date.
24/7 Everyday Assistance Program (EAP).
Voluntary critical illness, accident, hospital indemnity, and short-term disability insurance.
Pet insurance discounts.
Parking and transit commuter benefits.
Annual professional development reimbursement.
Training opportunities and career progression and growth plans.
Company-wide parties and events.